SPA
Line Check
Operations
Training/Admin
100

This is the maximum amount of points you can earn on a SPA Audit.

What is 1000.
100

Use these items when conducting a line check.

What is hand held, spoons, index cards, pens, thermocouple, surface thermometer, and scale.

100

We use this program to ensure our restaurants are in great repair at all times (full name).

What is Zero Tolerance Shortlist.

100

We update this posting bi-weekly for our team members with information obtained from CORE News.

What is the Family Fund Poster.

200

A team member in a poor uniform will cost you this many points.

What is 10 points.

200

Line Check should be completed by this time.

What is before the doors open at lunch and by 5pm for dinner.

200

We use this program to ensure our guest are safe eating in our restaurants and that we follow all procedures when handling food (full name).

What is Food Safety Evaluation.

200

These are the 4 components to the coaching model.

What is Explain-Show-Practice-Give Feedback.

300

During the SPA the auditor will conduct this many restroom checks for a total of how many points.

What is 2 restroom checks for 10 points total.

300

You must be able to validate this many days of both Kitchen and Bar line checks.

What is 7 days worth.

300

We use this program with 5 promises from ASI to deliver a consistently great experience to every guest, every time.

What is Applebee's Service Promise.

300

If we are short, hire. If someone is not up to our standard, fire. Are both phrases from this posting in our restaurants.

What is Greg Flynn's Own It.

400

The host will earn 10 points if they meet this amount of greet times.

What is 6 out of 8 greet times.

400

When conducting a line check list three keys to food safety you would look for.

What are temperatures, Hierarchy, cross contamination, expiration dates, and sanitation.

400

These two items must be spot checked with a thermocouple by cooks during meal periods.

What are sides and proteins.

400

A current copy of these manuals/photo specs must be available to all managers/team members.

What are Plate presentation manual, recipe manual, beverage manual, brand standards manual, Expo photo specs, and carside photo specs.

500

Under management/Critical Path the managers have these three requirements.

What is being available, Not in position more than 15 mins., and Consistent coaching throughout the shift.

500

Line check info is found under this section of the SPA audit.

What is Management.

500

We use this system to ensure we do not waste electricity and gas.

What is Fire up, Fire down.

500

Four of the required AAG postings for team members in the restaurant.

What are BLAST, ZTS, Family Fund, All in one federal labor, AAG Allergen 4 R's, AAG Skull & Cross bones allergen, Dispute resolution, ASI Allergen, Safety, and Gold Card postings.

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