Generally Speaking
Fall in Line
BO Knows
Find Me Here
Living the Orange Life
100
I am the person that holds the vendor accountable to their business agreement
What is Vendor Compliance Coordinator
100
You can find the date and time stamp of each status on a each line item by clicking this button
What is Item Activity Log
100
What timeframe is communicated to customers when their order will be ready for pick up
What is 2 hours
100
I can look here to find out how many packages a product will ship in
What is HD Link(Item Central)
100
Home Depot was founded in
What is 1978
200
How many online SKUs are on homedepot.com
What is over a million
200
If a line item is cancelled due to payment decline the status will be
What is Cancelled_C
200
If you want to avoid a shipping charge on an online exclusive you can utilize this fulliment option
What is BOSS
200
This Vendor's orders can be located in Mincron
What is YOW
200
What is the name of the autobiography written by the HD Founders
What is Built From Scratch
300
Where do you go to check inventory for YOW Items
What is AS400
300
These items can be on on the line item to assist a local store with a online return
What is a UPC and Receipt ID
300
Where can the customer pick up a Buy Online Pick Up in Store order
What is the Service or Pro Desk
300
I can markdown a customer's order pre-sale here
What is CDA
300
What major event was sponsored by HD in 1996
What is the Olympics
400
What are the two types of suppliers for General Merchandise products
What is YOW and CHUB
400
A line item can have a price adjustment applied all the way up to this line status
What is All Shipped
400
The customer is advised to bring this if they want to return an item in store
What is Shipping Confirmation
400
I can make a price adjustment post sale here
What is OMS
400
What is the name of the Director of the Kennesaw Online Contact Center
What is Thomas Hacker
500
If a customer's credit does not go through in OMS, what will the status say in the payment history section
What is Credit Direct Suspend
500
How long should a line status be in NEW ORDER before you escalate
What is greater than 30 minutes
500
What are the different timeframes offered for a delivery from store?
What is All Day, 4-hour and 2-Hour
500
What section can you find whether or not a vendor does replacement parts and the part requirements (specific)
What is Part Request Exception Detail
500
This happens twice a year when all stores meet their goals
What is Success Sharing
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