BEVERAGE
CULINARY
TECHNICAL SUPPORT
PAYROLL
OPERATIONS
100
What is the report called to review Bar Sales by Daypart
Sales Breakdown Report
100
What is the shelf life for Truffle Sauce?
2 days
100
What color is the button to reset a DirectTV box?
Red
100
What is the name of the system that is used for onboarding?
Success Factors
100
What hours are "power hours" on Sat-Sun and where should you be
11-3pm and 5-10pm- ON THE FLOOR
200
Name three takeaways from the Server Sales % Breakdown Report
Performance based scheduling, alcohol sales, comp %, tip %, training opportunities, sales per hour.
200
How do we record cooling temperatures in our kitchens?
Filling out a label correctly.
200
What is the correct email to use when opening an IT Support Ticket?
eurekasupport@eurekarestaurantgroup.com
200
What days does payroll ask managers not to hire into the system?
Tuesdays
200
What are the 7 steps of feeling good feeling alive (service steps)?
Greet and seat every guest: Guiding the guest: Curating the experience: Quality assurance and check-backs: Another round: Manicuring the table and circulating the dining room: Drop and go restocking and everything else
300
What are two things you should check if your beer is pouring foamy or flat?
Temperature of keg room, temperature of glycol system, temperature of beer coming out of faucet, chipped/damaged seal on keg where coupler attaches
300
What are the 4 salsas served on the Salsa Tray?
Avocado Salsa Verde, Salsa Toreado, Salsa Lorenza, and Salsa Llorona
300
Who can request surveillance footage?
HR and Regional Managers
300
How many hours of pay are employees owed for filling out new hire paperwork?
2
300
Who should complete the transfer request in the drive when transferring product from one restaurant to another?
The restaurant sending the product
400
What are the four pillars of running a successful bar program?
Education/Training, Sales/Promotion, Innovation and Consistency
400
What type of fish do we use in our fish tacos at both Eureka! and La Popular?
Haddock@ Eureka!, Hake@ La Popular
400
What app does IT use to remote into your computers?
LogMeIn
400
Can you withhold a paycheck for an employee that refuses to return company property?
NO
400
What is the max time a dirty table can sit before it should be wiped and reset
2 min
500
Name five items on our Bartending Etiquette Standards
500
Name 4 sources of contamination
Physical, Biological, Chemical, Allergic
500
Where is Leticia located?
Minnesota
500
What new hire documents are required to be completed with a wet signature?
Electronic Acknowledgement Policy
500
What color is acceptable for hair clips?
Black