1
There is some win/lose as both sides need to compromise to solve a conflict.
Compromise/Reconcile
Defines the work required to complete the deliverables.
Project Scope
What phase is quality apart of?
Monitoring and Controlling Phase
What does a predictive approach utilize?
A predictive approach utilizes a completely defined scope before the project starts, with any change needing to be requested and approved by a change control board.
The securing of goods or services from an external source that is needed to complete a project
What is scope creep?
Unauthorized addition to scope, causing a project to possibly take longer and cost more.
One side wins and one loses
Force/Direct
Defines the work to be done.
Statement of Work (SOW)
What adjustment to the project plan will have the best chance of putting the schedule back on track?
What is a hybrid approach?
Combines predictive and adaptive approaches.
What are the phases of the project life cycle? (5 phases)
Initiating, Planning, Executing, Monitoring and Controlling, Closing
What is the act of delivering more than what was promised on a project?
Gold Plating
Conflict management strategy is also known as a win/win strategy in that both sides of a conflict are looking for a positive outcome.
Collaborate/ Problem-solve
Organizes tasks and subtasks from a resource and cost standpoint.
Work Breakdown Structure (WBS)
Identifying a change request is the first step in the...
Change Management Process
Which type of project authority is based on comprehensive respect for a manager's knowledge and leadership abilities, even if the manager is not a subject matter expert on the actual work to be done?
Reverent
What is a hybrid project approach?
Contains elements of both predictive and adaptive project approaches
What is the falling behind of schedule of tasks but not necessarily due to additional scope
Slipping (lag)
One side wins more than the other
Smooth/Accommodate
Which parts of a project plan are interdependent during the planning phase?
Schedule, Scope, and Budget
When does a scope change occur?
After the change has been approved.
What does credibility authority come from?
Comes from experience, knowledge, and technical qualifications
What is a predictive approach?
Involves a well-defined scope, defined deliverables, and well-defined risk.
What is a group of tasks to work on in an adaptive project?
A product backlog
Which document serves as the official authorization for a project?
Project charter
What phase is acceptance part of?
Closing Phase
What is the overall purpose of closing contracts?
To ensure work has been completing accurately and satifactorily.
______-________ is when one task must be complete before the other task is complete
Finish-Finish
What is an adaptive approach?
Can have a lot of change, groups of tasks done in sprints, and can have a lot of inherent risk.
What should you do with the project documents and processes during the closing phase?
You should archived them so that future projects have a reference point for how to run similar processes