Property
What is your 1% based off of for your lease?
Install reveune
Muliple choice:
Who determines when a job is considered “legal”?
a. General Manager
b. Regional Manager
c. Production Department
d. Compliance Department
e. COS or CEO
COS or CEO
If your installer has an issue with payment, Who should they call?
PC or GM
When do installers get paid?
Friday
What are the 4 required calls for a PC to make to H/O?
1) Welcome call
2) MD call
3) IS call
4) FP/ Completion call
Muliple Choice:
In an accident with personal injury, who do you call?
a. Geico
b. Jake from Allstate
c. Peoplease
d. Progressive
C
How many attempts must you make to collect or settle a job before taking legal action
3 time with one in person attempt
If you have question about loan docs?
Funding
What requirements must be met for an installer to get paid?
1) Job in a Completed stauts in saleforce by 9AM Friday
2) Must have all documents turned in
What is a standard case?
When a H/O calls in and CS can not resolve
List 2 of the 4 parameters to be considered to purchase a building?
Hitting Profit for at least 6 months.
Established Canvass Team.
Having a brand built in the area.
Hitting KPI’s in sales, Marketing, Installs.
Whos favorite holiday is Halloween?
Who you gonna contact to CXL a job thats gone NET? ( EMAIL)
Production
What are the 2 important a GM to help the installer get paid correctly
Set expectaions
Approve documents
What is an escalated case?
These are cases that require more attention-
EXAMPLE:
BBB
Active Leak
AG
Or cases not resolved in 72 hours
If your installed revenue is 800K a month what woul your approved lease amount be?
8K a month
True or False:
Compliance applies for canvass and building permits
False
Answer:
Canvass applies there own permits
PC applies for building permits
If you have an issue with your installer?
Your installer
What is the most common reason and installers charges get denied
1) Approval
2) No documention
3)Missing Photos
What is a service ticket?
When we have to take action to resolve an issue post completion
If you want to sign a lease for 6,500 a month what would your installed revenue be?
650K
When should a job go legal?
NEVER - Go Settle it.
When are completions due?!!?!?!?
Daily by 2PM
One completion a day keeps Joe away - Always watching
Where can an installer see their pay?
Installer Portal
Communication - Calling H/O