Egencia and GBT Facts
Terminology
Traveling
100
Egencia was founded in 2002. True or False?
True
100
Does GBT stands for Great Business Team?
False. It stands for Global Business Travel Company
100
Name the country of this famous tourist destination
1. England
2. Italy
3. France
4. Germany
3. France
200
What is the name of the president of Egencia?
Mark Hollyhead
200
What does the abbreviation GCO stand for?
Global Customer Operations
200
Name the country where you would experience the following:
1. Mexico
2. Spain
3. Trinidad
4. Guatemala
2. Spain
300
How many employees have Egencia worldwide?
1. <1.000
2. ~2600
3. >9.000
2. ~2600
300
What is the meaning of AHT?
Average handling time
300
What city is home to this famous attraction?
1. Los Angeles
2. San Francisco
3. New York
4. Vancouver
2. San Francisco (the golden gate bridge)
400
When did Egencia become a part of GBT (year)?
in 2021.
400
Which team is responsible for investigating all Egencia service failures and/or invoice queries impacting our internal or external Customers and for their complaints?
Customer Resolution Team = CRT
400
What country is home to this famous tourist attraction?
4. Peru