Bankruptcy
A customer states they filed for bankruptcy and provide all the information needed, which scenario is this?
Scenario 3
True or False: If a customer states "leave me alone" should you follow the DNC process?
True
Name at least 2 states our team members reside in.
Free for all
A customer states they filed for BKR but doesn't have any information and hangs up. Which scenario should you go with?
Scenario 3!
True or false: If a customer states "do not call me at work" should you follow the C&D process?
No! Put it on the DNC list.
Before Andres took over the OB team, who was the manager?
Trick question, no one!
The customer has retained an attorney to file bankruptcy but does not have their attorney info available, do you create a bkr case?
Yes!
What does the C&D process do for the customer?
No calls, emails, text messages, no contact at all.
When was the OB team created? (in years)
If a customer has retained a bkr aty do we need to ask for a email?
Yes!
If a customer states "call me only after 5pm" should you follow the C&D process?
Nope!
Which team member use to reside in Hawaii?
Angela!
BKR filed without an attorney retained, which scenario is this?
Scenario 4
Provide one C&D and DNC scenario
(free for all)
Who is the luckiest team member on our team?
Joey!