Lawncare
Pest
CSR Team
Sales Team
Technicians
100

This program has five visit per year?

What is Healthy Lawn

100

This program includes Interior and Exterior treatments?

What is Healthy Home 365.

100

How Many CSRs work here?

What is 7.
100

Who handles most of the Pest sales?

Who is Jay Barone. 

100

How many interior pest techs do we have?

What is 4.

200

This program thickens up the lawn?

What is Aeration and Seeding

200

This program treats for Fleas, Ticks, Mosquitoes, Lantern Flies and Beetles? 

What is Safe Lawn.

200

What Application do we use to text customers?

What is Captivated.

200

How many Sales team members are there? 

What is 6.

200

Who does most of the Pest treatments for MD?

Who is Zack Brewer.

300

How many visits are in the Tree and Shrub Program?

What is 6.

300

How many times a year do we come out for the Healthy Home?

What is 3.

300

Where do you go to see if a customer left a voicemail?

What is the infoline. 

300

What is it called when a sales team member tries to get a customer to sign up for an extra program? 

What is Upselling.

300

How many Tree and Shrub experts do we have?

What is 2.

400

This treatment goes along with the fall Aeration and Seeding?

What is Starter Fertilizer. 

400

This animal is the reason we got our wildlife certification. 

What is Squirrel. 

400

Where would you go to check if a customer left a request for us via CAW?

What is GGO call log.

400

After a lawncare program is sold what does the Sales team member email over to the customer?

What is a Confirmation Letter.

400

Who is the Pest Field Manager for PA?

Who is Joe Kaiser.

500

How many programs are in the Healthy Lawn Premium?

What is 3.

500

How much does Healthy Home cost a month?

What is $45.

500

What tool do we have that we can go to that has info about everything Go Green.

What is The CSR Playbook.

500

How many outbound calls are required daily?

What is 75.

500

Who is the Field Manager for Lawncare in PA?

Who is Dan Tennity.

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