Goal Setting Basics
This person developed goal setting theory
Who is Edwin Locke?
This is the 'S' in SMART Goals.
What is specific?
What helps employees understand whether they are making progress toward their goals?
What is feedback?
Who is responsible for helping employees understand their workplace goals?
Managers and leaders
What does goal-setting mean?
Goal-setting is generally a highly effective practice for employee motivation and performance.
A manager says, "sell more products soon." Identify two ways to improve this goal.
Add a specific target, a deadline, or a measurement method.
Should a manager wait until the end of the year to tell an employee how they are doing?
No, regular feedback helps employees adjust their efforts.
Setting easy goals to make it more likely to earn a bonus or raise.
What is goal-setting manipulation?
Name two important factors that help goals improve performance
Goal commitment, feedback, ability or task complexity considerations.
An employee wants to improve customer service. Name one way to make this goal measurable.
What are track customer satisfaction ratings, or customer complaints.
What are the characteristics of effective feedback?
Specific feedback, relevant feedback, timely feedback, credible feedback, sufficiently frequent feedback.
What strengthens goal-commitment of employees?
If they are involved in the goal-setting process.