Managing Accounts
These are the individuals within the accounts.
What are contacts?
This opportunity type is to prove product value.
What is a pilot?
This is the tool built by LinkedIn for our Sales team to automate time-consuming and low-value tasks in helping with product math, Order Form creation, etc.
What is Solution Builder?
(THIS) is an internal integrated LinkedIn tool for managing customer information, billing, and provisioning within LinkedIn.
What is Customer Support Portal?
Born in 1955, this co-founder of Microsoft is perennially among the richest man in the world.
Who is Bill Gates?
This is where your book of accounts are accessed.
What is My Book?
You must create (THIS) to receive support from Deal Desk.
What is a case?
This tool creates an alert if anything in the quote requires extra attention or might prevent the quote from being processed as an order.
What is Quote Advisor?
This payment term, applicable for Staffing, will no longer require approvals.
This operating system was first released in 1985 and is the most widely used operating system in history.
What is Windows?
The recent account activities are listed here.
What is timeline?
The opportunity workflow and stages are defined by (THIS).
What is sales process?
The CFP teams have a SLA of (THIS) hours to respond to cases. Applies to cases in general as well.
What is 24 hours?
Meaning the opposite of an electronic signature, this type of signature requires the customer to print out the order form, sign it, and send it back for the order to be completed.
What is Wet signature?
The X in Xbox refers to (THIS), a Windows' software that the system uses for processing graphics.
What is DirectX?
The name of activity record to log an inbound or outbound call.
What is a phone call?
This is where a PDF of the customer's contract and invoice becomes available.
What is Customer Support Portal?
These are the 3 things required as a part of the Provisioning information for Pipeline Builder.
What is the Link to company page, media contact details and pipeline builder landing page?
The customer will receive an email with (THIS) subject line when the order is sent to them.
What is "Complete your order"?
Discontinued in 2009, this was Microsoft's Enyclopaedic software.
What is Encarta?
My Book uses (THIS) to sort the view and prioritize information you wish to see so you can work more efficiently.
What is a filter?
Also known as the 50% stage, this stage is part of the business workflow where you are ready to put the proposal in front of a customer.
What is Recommend?
This individual, to be populated in the system, will receive information when the product is setup and instructions on how to get started.
What is a Provisioning Contact?
Used as a 5 letter acronym, this is our escalation workflow.
What is RAPID? Recommendation Agree Process Input Decision
The name Microsoft is the combination of these two words.
What is microcomputer and software?