Achieving the greatest level of output with a given amount of input.
What is efficiency?
100
The duty to perform an assigned task.
What is responsibility?
100
The duties of a job, its working conditions, and the tools, materials, and equipment used to perform it
What is Job Description ?
100
What is it called when employees temporarily walk off the job and refuse to work?
What is a Strike?
100
The percentage of the organization's workfoce that leaves and must be replaced is defined as what?
What is Turnover?
200
The process of determining the goals and developing a strategy for achieving them.
What is planning?
200
The power to make the decisions necessary to complete the task.
What is authority?
200
The Process of Attracting Qualitified Persons to Apply for the Jobs that are Open
What is Recruiting?
200
A group of individials working together to achieve shared job-related goals are called what?
What is a labour union?
200
Which Leadership style is defined as follows: Form of leader behaviour in which the manager issues orders and expects them to be obeyed without question
What is autocratic style leadership?
300
Mobilizing the resources that are required to complete a particular task.
What is organizing?
300
This is the liability for accomplishing tasks
What is accountability?
300
Attracting People Outside the Organizaion to Apply for Jobs
What is External Recruiting?
300
What is it called when union members agree not to buy a product of the firm that employs them?
What is a Boycott?
300
A method of increasing job satisfaction by allowing them some choice in the hours they work is defined as what?
What is Flextime?
400
Skills associated with performing specialized tasks within a company.
What are technical skills?
400
An effective manager understands that this informal communication network that runs through the entire organization cannot be controlled.
What is the grapevine?
400
The Process of Introducing New Employees to the Company's Policies and Programs, the Co-workers and Supervisors they will Interact with, and the Nature of their Job
What is Orientation?
400
What method of arbitration settles a contract dispute by asking a neutral third party to hear their arguments and issue a binding resolution?
What is Voluntary Arbitration
400
The Theory that workers are motivated soley by money is?
What is Classical Theory of Motivation?
500
These skills are person's ability to think in the abstract, to analyze different situations and to see beyond the present situation.
What are conceptual skills?
500
This is the assignment of a task, a responsibility or authority by a manager to a subordinate.
What is delegation?
500
The Range of Workers' Attitudes, Values, Beliefs and Behaviours that Differ by Gender, Race, Age, Ethnicity, Physical Ability,and Other Relevent Characteristics.
What is Workforce Diversity?
500
What Act divided authority over labour regulations between the federal and provincial governments?
What is the Constitution Act ?
500
The Theory that people are motivated to work toward rewards that they want and that they believe they have a reasonable chance of obtaining is called what?