Goodwill Culture and Values
The Goodwill mission
To help people who are facing barriers find and keep jobs, which provide purpose, pride and dignity
True or False....
HR Stands for Happy Retail
FALSE!
Hangers on the floor, small objects or cords can cause these types of accidents
Slip, trip and fall
I can call them for any Training questions
Emilio Ramos, Bianca Lara or Jose Perez
Department that auctions off collectibles, vintage items and higher priced goods online
E-Commerce/Shopgoodwill
courteous, supportive, empathetic, warm heart, giving. This value easily catches on with others
Kindness: Be Kind
Name of HR Building
Career Center
The full name of sec ops
Security Operations
Cornerstone
Department that provides services to adults facing barriers to employment. This department has many programs under it.
Human Services
honesty, acting out of values, moral compass, doing the right thing when no one is watching
Integrity: Be Honest
Senior Director of HR
Jose Perez
True or False...After a robbery, I better follow the robber and tackle them to get the stolen items back
FALSE!
True or False...If I want to promote to ASM, I just have to apply. No further training is needed
FALSE!
The warehouse where clothing and other donated good are housed, processed, priced and shipped to stores and locations.
Warner Distribution Center
think outside the box, new ways of doing, improvements
Innovation: Be Creative
Actions that make others uncomfortable, are unwelcomed, pervasive and create a toxic to work environment
Harassment
I can call the ____ hotline to make anonymous reports. It is open 24 hours!
The ALERT hotline
Leadership _______ gives supervisors the opportunity to keep growing, sharpening up skills and new training.
Development
Edgar James Helms
Reverend that founded Goodwill in Boston Massachusetts back in 1902.
helping hand, willing to be of service, servants heart
Service: Be Helpful
denying compensation, benefits or work advancement based on a protected class (race, color, gender..etc.)
Discrimination
The #1 preventative measure for shoplifting
Customer Service
Emotional ___________ is a tool for supervisors that allows them to manage their emotions, understand others and provide solutions
Intelligence
The year that Goodwill of OC was established
1924