This plan's goal was to improve the product and become an airline of preference.
What is Make Reliability a Reality?
100
His mother sold this to try to make ends meet growing up.
What are encyclopedias?
100
Name a disaster that contributed to Bethune stepping down from Continental.
What is 9/11, increased fuel prices, expected travel decrease, etc.?
200
In July 1937, the company's name changed to this.
What is Continental Airlines?
200
He worked for Continental for almost 50 years.
Who is Bob Six?
200
This plan eliminated Cal Lite.
What is Fly to Win?
200
This type of leadership includes respect others, serves others, shows justice, manifests honesty, and builds community.
What is ethical leadership?
200
Bethune had several leadership traits, name three.
What is ...(many answers)?
300
Continental posts a $49 million profit after this takes effect in 1978.
What is deregulation?
300
He told employees they would have to work twice as many hours at half the pay.
Who is Frank Lorenzo?
300
This plan reduced the number of fleet type from 13 to 4.
What is Fund the Future?
300
He has an awareness of others’ feelings, needs, and concerns.
What is empathy?
300
This leader is one of the reasons for Continental being in such disarray in the 1990s.
Who is Frank Lorenzo?
400
Continental merged with this airline in 2010.
What is United Airlines?
400
He implemented Cal Lite.
Who is Robert Ferguson III?
400
This plan offered on-time incentives.
What is Working Together?
400
This type of leadership includes idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.
What is transformational leadership?
400
Bethune responded to Continental customers immediately after the 9-11 attacks by doing this.
What is give full refunds to all passengers with tickets to fly on those days? Then pledged to fly them again at no cost once the President restored normal airline service.
500
In 1987, Continental buys these three airlines to become the third largest airline in the U.S.
What are Frontier, People Express, and New York Air?
500
He committed suicide in his office in August 1981.
Who is Feldman?
500
Bethune held a ceremonial burning of this.
What is employee manuals and rule books?
500
He earned his bachelor's degree in business at this school.