Turkey Trot
Only Male turkeys gobble? True or False
True
name 2 promotions that have charms in it?
3 for 75,
parker bracelet with 2 charms
parker necklace with 2 charms
What is our most expensive FJ piece?
floating stationary necklace 850
A guest comes in with a damaged piece and she would like to return it? What do we do
Unfortunately, we do not return damaged items, we can offer her a new piece (happiness) or offer her store value for the piece.
A guest comes in not wearing a mask? How do we proceed?
Kindly ask the guest if they can wear a mask, if they do not have one,give them one! :)
When was the first thanksgiving celebrated?
Bonus question for 100 pts. How long did it last?
In 1621
lasted 3 days!
What is the most expensive fashion layering set?
Brooks $125
How many FJ rings do we carry ?
11
A guest comes in saying she wants to swap out all her tarnished pieces, what do we do?
First take the time to see if the guest is showering with it or exposing to any alcohol, lets educate them.
Then if we have the pieces swap the out for them!
A guest comes in upset because we don't take cash. How do we proceed?
Always be very apologetic, let them know it is out of our hands and provide them alternative ways they can pay!
What do U.S presidents do every Thanksgiving?
Pardon a Turkey!
A guest comes in wanting a birthday discount what do we do ?
We don't offer birthday discounts, they were a limited time
Name our 18k pieces
Floating diamond huggies
Floating Diamond
Floating trio diamond
floating stationary necklace
A guest comes in saying she bought a fine jewelry necklace two weeks ago and it snapped on her?
What do we do, we swap it out for her and add the piece to quality damages.
A guest comes in upset because she ordered bespoke pieces online and they did not come engraved? How do we proceed
We take care of them, we engrave the pieces be super apologetic!
What is the largest thanksgiving parade and where is it held?
Macy's Parade in New york
How many bracelet promotions do we have?
4
Name 4 new Fine pieces that just launched?
morgan
lightning
evil eye
A guest comes in with a piece you have no idea what the name is or the price how do we take care of the guest?
We use our happiness price chart to check a generic price and administer it via shopify admin ( mac computer)
A guest comes in mad because she bought pieces before black friday and now we have a sale? What do we do!
We apologize and if it's within the 30 days we will take care of them by honoring the sale for them
Who declared the first national Thanksgiving?
George Washington
what is our black friday sale?
25 off 150
50 off 250
100 of 350
Difference between 14 and18k?
18K gold means it’s made of 75% gold and 25% alloyed metal
14k 14K gold is made of 58% gold.
A guest comes in wanting to return a bent ring, a bent fine hoop? What do we do?
First offer them a replacement for the piece, if they refuse, check if it has been under or over 30 days to determine if we can proceed with a return.
A guest comes in asking for our Fine rings in a size 9.
What do we do?
Be apologetic and explain we do not carry size 9 however our pieces are solid gold so they can take it to their preferred jeweler and have it re-sized!