Clients
Business Development
Marketing
Service
Fun Stuff
100
Outstanding Client Service
What is a goal in the Gowlings Calgary Action Plan?
100
information, invitations and introductions
What is three I's of business development?
100
the act of buying or the actual transaction of a client purchasing a service
What is Sales?
100
relationship audits with key clients, surveys etc
What is client feedback?
100
shine your shoes
What is a simple tip to help with business development?
200
Oil and gas, insurance, banking, power and utilities, real estate are examples.
What industries are Gowlings' clients in?
200
sales cycle
What is sequence of phases that a typical customer goes through when deciding to buy something
200
market research, competitive analysis, pricing strategy, promotions, brand, product development
What is the activities of marketing?
200
working together to help a client grow.
What is a client team?
200
8
What is the number of articling students hired-back as Associates in the Calgary office?
300
Application (in the IT world)
What is another name for a client?
300
phone calls, event attendence, speaking opportunities, emails, goals, measurement
What is a personal plan?
300
Follow-up
What is the key step once a contact has been made?
300
industry groups
What is the primary client service delivery vehicle?
300
10
What is the number of Gowlings' offices?
400
All clients are clients of the Firm: they are 'our' not 'my' clients.
What is a Gowlings' core value?
400
Sitting at a table with prospects and clients
What is a simple way to meet people at an event?
400
Energy seminar (events), Energy@Gowlings (newsletters), Client hosting (stampede, saddledome)
What is examples of Gowlings' marketing activites?
400
client-centric throughout the office
What is knowing our clients' businesses and providing solutions that serve their interests?
400
use a business card holder.
What is a way to stop your business cards from getting damaged in your pocket?
500
Buyer's remorse
What is the feeling a client has after making a purchase?
500
get business from new clients, new business from existing clients, increase fees
What is three ways to generate more revenue?
500
Understanding the market, bringing service to the market, developing new markets.
What is marketing?
500
Provide outstanding legal services
What is a goal in Gowlings' Action Plan?
500
Have fun practising law.
What is a Gowlings Calgary Action Plan goal?
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