What are the 4 accounts associated with Bad Debt
590
592
560
3226
Define Direct Cost
A cost specifically associated with a revenue generating object
What are the cutoffs for receipting a check in the cashbox, when the cashbox must be closed, and when the funds must be deposited in the bank
Received and applied by last day of the month
Cashbox closed by last day of the month
Deposited by first business day of new month
What year was Enterprise Founded
1957
Who is the SVP over the North Central
Mike Schumacher
In which ways can a branch mitigate bad debt from a bill-to
Work AR's Earlier
Build Strong Relationships
Properly bill out customers
Proper RO/PO/Claim
A loss of value of an asset over time
If a branch receipts a check in 2.0 where does that go in RFS?
Interim Cashbox
Why did Jack choose the name Enterprise
He served on the USS Enterprise
What are the 3 ways to contact the Compliance and Ethics committee
In which ways can a branch mitigate bad debt from Forced Charge customers
Proper Underwriting
Keeping up on deposits
Callbacks
Close on time
How is depreciation calculated
Straight Line Method
Why is it important for a branch to balance their cashbox daily
Risk - Losing Money
Risk - Putting people at risk
To ensure proper collections from customers
Who is our Executive Chairman / CEO
Chrissy Taylor
What does TSQi stand for?
Total Service Quality Index
In which ways can a branch mitigate bad debt from Chargebacks
Underwriting / Renter Verify
Credit Card Handling - Swipe or Dip dont type, do not reuse authorizations, 24 Hour Rule, New Form of Payment upon decline, Callbacks
What Standard Depreciation rate does Enterprise use?
1.7% Per Month
How do we ensure there is no bad debt impact from cashboxes at the End of the Month
Group Cashbox Summary Report
Who is our CFO
Rick Short
What is the most important compliance report and why?
No Rev 7
Give 3 examples of why an AR would either be written off or adjusted back to income.
Deemed Uncollectible (W/O)
Fraud (W/O)
Bankruptcy (W/O)
Billing Dispute (W/O)
Overcharge (Income)
Describe what a pool class day is?
A pool class day is a day that you had a certain car class in your fleet. EX. If you had 5 SUVs in your fleet for the entire month of October you would have 155 pool class days for SUVs
How would you correct a cashbox where the branch double receipted a check? What is the impact to the AR?
AR Correction, Out/Short, to correct the cashbox balance
Manual transaction comes through and we do a PIU to debit the AR which clears the credit
What are the 4 points of the enterprise mission statement?
Best Transportation provider in the World
Exceed expectations for service, quality, and value
Great place to work
Committed Corporate Citizen
What 3 awards can rental win?
Presidents Award - DR SQi, DE Growth, Net Profit all above Corproate
Chairman's Award - DR, Car Sales, Truck SQi, DE Growth, Net Profit above Corporate
Andy Taylor Founding Value Award - Diversity, Inclusion, Philanthropy, Ethics, Environment, Workplace quality, Operations