Product
What type of note do you leave when you call a patient?
What is the Call Coordination note.
What is the magnet strength of New Hope Imaging - Santa Ana?
1.5T
What email should your emails come from?
orders@goldenpacificimaging.com
Can a patient scan for an MRI with an IUD implanted in the U.S. at Hollywood Healthcare and Diagnostic Imaging?
What is, yes a patient can scan with an IUD.
What is the unit of measurement for a MRI machine's magnet?
What is Tesla
What does it mean when a patient is in the With Radiologist bucket?
That we are waiting on a report from the radiologist.
How many minutes is a brain MRI at SoCal Radiology - Riverside?
45 minutes
When you call a patient and have to leave a message, what number do you leave for them to call back?
(323) 286-4620
How many weeks should a patient wait to get an MRI after getting a new tattoo and why?
What is 6 weeks, because tattoos can have trace amounts of iron in the ink.
Why is it important to know if a patient has any metals on or in their body?
Where do you find the patient's order?
In the documents tab or via the email from the referring provider.
Which 3 imaging center groups offer MRIs in mobile units?
What are New Hope Imaging, Inland MRI and OnSyte Imaging.
Where do you find the email template to inform the case manager of the patient's scheduled appointment?
In Notion: GPI-Specific Resources under Email or in the message templates in Front.
What metal are most implanted screws, plates, and joints made of and why?
Titanium or platinum and because those metals are are only weakly magnetic (called paramagnetic).
Will the patient be exposed to radiation during an MRI?
No, an MRI machine is a large magnet. Only CT and X-Rays subject the patient to very low levels of radiation.
What three buckets will you be working out of everyday?
What are the Ready, Contacted, and Not Performed buckets?
Which imaging center location has parking in an underground garage that the patient has to pay for?
Diagnostic Imaging Network - Beverly Hills
What are your pre-call steps and post call-steps?
Pre-call: Slack the team, review the order and the chart. Post-call: Slack the team, email the appointment details in the original request thread and add a note in the product.
While screening a patient for their MRI scan, a patient mentions they have an insulin pump, what would your follow-up question be?
If a patient is late to their appointment and they aren't able to scan, what bucket would they go into?
What is the Not Performed bucket.
A patient reports he is 6'4" and weighs 450 lbs. Which two locations are we able to offer for scheduling?
What are Mission Imaging and Hollywood Healthcare & Diagnostic Imaging
If you reschedule a patient's appointment, what must be included in the email update to the case manager and also in your notes?
What is, the reason why the patient had to be rescheduled.
Where can we look to verify if a patient is allowed to scan with certain implants at specific imaging centers?
What is the Implant Info Sheet.
How can you best describe a closed MRI machine? What about an open MRI machine?
The closed machine is shaped like a tube. You lie on a table that slides you into the tube for imaging.
The open machine is open on the sides. You lie on a table that slides you into the sandwich-like machine open on the sides.