LABOUR LAWS
A worker is unfairly dismissed after reporting unsafe working conditions.
Question: Which Act protects the employee?
Labour Relations Act (LRA)
A business advertises a vacant manager position.
Question: What HR activity is this?
Recruitment
A manager accepts money from a supplier to favour their products.
Question: What unethical practice is this?
Bribery
A business gathers many ideas from staff quickly.
Question: Name the technique.
Brainstorming
A business focuses on improving quality continuously.
Question: What system is this?
TQM
A worker is required to work overtime every weekend without extra pay.
Question: Which Act is being violated?
Basic Conditions of Employment Act (BCEA)
Candidates are interviewed for a cashier job.
Question: What HR activity is this?
Selection
A business always provides honest product information.
Question: Is this ethical or unethical?
Ethical
Experts give opinions anonymously to solve a business problem.
Question: Name the technique.
Delphi technique
Employees help managers make decisions.
Question: Which leadership style?
Democratic leadership
A company refuses to employ a qualified candidate because of race.
Question: Which Act applies?
Employment Equity Act (EEA)
A new employee is introduced to company rules and systems.
Question: What process is this?
Induction
A company creates rules for employee conduct.
Question: What document is this?
Code of conduct
A business analyses its strengths and weaknesses.
Question: Which tool?
SWOT analysis
Plan → Do → Check → Act
Question: Name this model.
PDCA
A warehouse employee is injured while lifting stock.
Question:
Name the Act AND one employer responsibility.
COIDA
Employer must report the injury
A business offers medical aid and pension benefits.
Question: What are these called?
Fringe benefits
A manager treats all workers fairly and professionally.
Question: Name one business principle being demonstrated?
Professionalism / ethical behaviour
A supermarket loses customers because competitors offer lower prices.
Question: Which Porter force applies?
Competitive rivalry
A manager makes all decisions alone.
Question: Which leadership style?
Autocratic leadership
A company never provides staff training or submits workplace skills plans.
Question: Which Act applies?
Skills Development Act (SDA)
A company hires a manager’s unqualified friend.
Question: Which HR process failed?
Selection
A business ignores customer complaints to save money.
Question: Give ONE negative impact.
Loss of customers / damaged reputation
A business enters new markets to grow.
Question: Which growth strategy is this?
Market development
Small employee groups meet to solve quality problems.
Question: What are these called?
Quality circles