Promotion Police
For financing, this is the company we use
What is Wells Fargo
ESOP is an acronym, meaning this
What is Employee Stock Ownership Plan
After a test rest on the XSensor, which 3 brands do you bring the customer to?
What are TempurPedic, Aireloom and BRB
Restocking fees apply to all categories in the store, except for these 2 categories
What are rugs and accessories
This is the amount of time you have to use Steinhafels cash
At time of purchase
If a customer purchases an 'As-Is' item, this is the delivery surcharge
What is $50
Steinhafels offers a single item only delivery option. This is the cost of that service.
What is $99
What is $999
The percentage cost for our VIP Plans are these percentages
What is 17.5% & 19.5% for VIPPETS
Product damage needs to be reported within this time frame
What is 48 hours
When selling a decorating package, you can finance the sale for this term.
What is 12 months
This is the name of the credit card company that we do not accept as a form of payment
What is American Express
In order to qualify for the 120 NSG, this is needed on the order.
What is a mattress protector
A customer will receive a 20% discount on VIP, when they purchase 1 of these 2 design hour packages
What are 12 & 25
Steinhafels offers a price match guarantee for how many days after a sale is written?
What is 30 days
What is 10%
The acronym CMA, stands for this
What is Customer Must Assemble
Cabins, guest bedrooms and kids rooms are great buzzwords for this 'in-house' mattress brand
What is Dreams
The extra designer discount is available on which design package hours?
What is 9, 12, 25
While delivering a new mattress, we will also haul away old mattresses for this price.
What is $29.95
If a customer elects to forego the 10% Everyday Discount, they can finance their purchase for this number of months
What is 36 months 0% interest
This product category is tax exempt....all the time
What are Lift Chairs
These 4 items are non-returnable from the mattress dept.
What is pillows, sheets, protectors and power foundations.
A don't use it...don't lose it certificate is valid for this number of days.
What is 90 days
If a customer elects to forego the VIP Protection Plan, the warranty for the product is this
What is 1 year Parts Only