Product Knowledge
OUR MISSION IS CLEAR. OUR FORMULA IS SIMPLE
What is Proactiv mission?
Proactiv Solution, 6390 Commerce Court, Groveport, OH 43125
What is the return shipping address?
It is the brush can only be used twice per day.
What is deep cleansing brush?
Micro-Crystal Benzoyl Peroxide
What is the active ingredient in Proactiv Solution?
The number of installments we can offer
What is 3 months installments?
It reduces the amount of acne-causing bacteria and by causing the skin to dry and peel
What is Benzoyl Peroxide?
Posting of money order payment will take
What is within 24hrs or 1 business day?
It reduces acne by exfoliating the skin and keeping pores clear
What is Salicylic Acid?
This is the most advanced multi-step system we have
What is Proactiv MD?
It is the number as to how many consecutive returns in a year can be considered as excessive.
What is 3 consecutive returns?
This is when the first revolutionary acne system hits the market
What is 1995?
It is the number of days of as to how long will it take for a customer to be credited once a return have been made
What is 3-5 business days
For extra strength formulas, it is how much percentage of Benzoyl Peroxide is added
What is 7%?
It is the number of times that the Skin Purifying Mask can be used up to how many times a week
What is 3 times?
Shipping over night will cost
What is $14.99?
It is the core product used for sensitive skins
What is Proactiv+?
These major credit cards are composed of 16 digits except
What is American Express?
Complaint that customers report when they experience a negative effect when using proactiv products.
What is Adverse event?
An agent can extend customers’ money back guaranteed (MBG) until
What is 100 days?
Number one tool we must have for assisting our customers.
What is Education?
It works by stopping pimples from forming under the surface of the skin
What is Adapalene?
It is how many days before a Proactiv customer enters collection status
What is 28 days?
Complaints that the product and/or product container did not meet specifications
What is Product Quality?
The adjustment period in which the skin becomes acclimated to Adapalene Gel?
What is Retinization?
In retention, this is the part where we ask our customers several questions to get further information regarding their concern.
What is Probing?