Friend, Acquaintance or co-worker
The residents at Grand Villa
What is an acquaintance
You see a resident slip and fall
What is Tell someone- who should you tell?
You have just met a new employee at Grand Villa and you ask that person for their phone number
What is Don't Ask- why not?
To work well with others.
What is a team player
Greet your mentor and use their first name
What is ALWAYS
Inviting someone over to your house to play video games
What is a friend?
You overhear someone at Grand Villa say they had a fight with their spouse
What is Don't Tell
You have been working with your mentor for 8 weeks now and you ask him/her what they did over the weekend
What is Ask or Say- why is that okay?
When you are on time to work or returning to work after a break
What is punctual
When should you say "That's not my job." and refuse to do a task
What is NEVER
Your mentor
What is a co-worker
You see an employee being rude to one of the residents
What is Tell someone
You are working in the memory care unit and you are out of paper towels. You know they are in the housekeeping closet, but the door is locked. Should you ask for help or not ask?
What is ask someone for help/ask for a key
When you can change your routine and you are not bothered by it
What is flexible or adaptable
When should you ask for help when you don't know what to do
What is ALWAYS
Going out to dinner with your neighbor
What is a friend
You see one of the residents come out of their room with no clothes on
What is Tell someone- Who should you tell
You notice that there are no more creamers in the refrigerator and a resident is asking for some. Should you ask for help or not ask?
What is ask someone for help/if there is more creamers- who could you ask?
When you do something without being asked because you see it needs to be done
What is taking the initiative
Talk to your co-workers while working
What is SOMETIMES
Seeing the same person at work regularly and greeting them by their name
What is an acquaintance/ co-worker
You know you have a doctor's appointment the following day and will miss work
What is Tell someone- who should you tell?
While working in the dining room you tell your mentor that your dog threw up on your mother's new rug
What is Don't Tell- why
Feedback provided when you need to change the way your doing something, and you fix it or change it without getting upset
What is constructive criticism
When should you push a resident in their wheelchair back to their room
What is NEVER