FMC 2.0
What is the name of all the FMC 2.0 plans?
Ya'ad & Road Lite, Ya'ad & Road (Hero), Ya'ad & Road Plus
What are the two internet only plans we offer to new customers?
Internet Vital & Internet Extra
What are the additional calling features a customer can add to their B&T plan?
Call waiting, Caller ID & Standard voicemail
What is the cost of the Flame bundle?
$5999.00+GCT
What are the 2 frontbook HUB TV offerings?
TV Plus Extra & TV Watch All Extra
Which home phone package is included with the purchase of any FMC 2.0 plan?
Home Phone Starter Lite
What are the prices of the internet only frontbook plans?
$5300 & $7300
What are the all the previously available B&T plans?
Mega Plus, Mega Extreme, B&T Plus, B&T VDSL 20 Mbps, B&T VDSL 25 Mbps, B&T Essential GPON 50 Mbps
How many channels do you get with the Fire bundle?
197 channels
What is the cost of the HUB TV plans that we offer?
TV Plus Extra - $2000 +GCT
TV Watch All Extra - $6000 +GCT
What internet download & upload speeds are included with the Ya'ad & Road Hero plan?
250 Mbps download and 100 Mbps upload
What is the discount amount and timeframe for the internet only plans?
$500 off for 3 months
Which Browse and Talk plan offers: Up to 20Mbps speed, $4,450 Talk Credit, Calls to Flow Destinations incl:
Browse & Talk VDSL 20Mbps
What do we call bundles that offer data, voice and cable services?
Triple Play (3P)
What is the maximum number of STBs a customer can get without having to escalate?
4 STBs/Sticks
What is the bundle pricing breakdown for the Ya'ad & Road Plus plan?
Internet - $5299.00
Mobile Data - $3000.00
Landline - $1.00
What is the complementary app that comes with all frontbook plans?
Bluu app/Flow Sports App
How long does it take for allocated call credit to expire?
30 Days
Which bundle gives you up to 100 Mbps download speed?
Blaze bundle
If adding 1 additional equipment, what device will the customer receive?
HUB TV 4K Stick
What was the Ya'ad & Road Back to School promotion for 2024?
What’s the difference between 150 Mbps and 500 Mbps internet speeds?
150 Mbps is ideal for browsing, streaming HD videos, and basic online tasks. 500 Mbps offers ultra-fast speeds, perfect for large households, 4K streaming, and gaming.
What type of landline does B&T offer?
Prepaid Landline
Which additional sports channel is included in all the bundles?
Rush - Home of the Premier League
What initiative allows HUB TV to be plug & play?
Quick Connect