Property
Lease
Policies
Application
Misc
Terminology
Credit/Background
1

What are the rents?

$995, $1275, $1440

1

To enter a unit, what notice needs to be given?

written 24-hour notice 

1

What is the required closing ratio?

33%

1

What is needed for emergency contact and reference? 

Name, address, and phone number

1

What is the afterhours emergency number? 

614-228-1102

1

When talking to a resident, what should we call "Information Card"?

Guest Card

1

What is an auto-approval? (A & B)

A: 700+ Beacon Score

B: 650+ Beacon Score

2

How many units?

168

2

When are plants to be removed?

October 1st 

2

What are the short term fees for leases?

3-5 $200/month plus $200 non-refundable short term fee, 6-9- $50/month

2

How much is the application fee when we aren't offering free application fee?

$50

2

How often are resident events?

At least one quarterly 

2

When talking to a resident, what should we call "unit"?

Apartment Home

2

What do we use to run our Credit/Background checks?

FABCO

3

What is the code for towing?

Ardent1

3

Keep Unit heat to at least ___ degrees if temperatures drop below 20 degrees outside.

65

3

What is one way to get out of a lease without a buyout?

Military orders

3

How much is the hold fee and when does it get charged?

$50. Gets charged as soon as approved.

3

When are light inspections due from the RSC? 

3rd Sunday of the month 

3

When talking to a resident, what should we call "Appointment"?

Invitation to Visit

3

Name what the resident is required to pay off before approval

rental collections and any utility collections used at the site

4

Who is responsible for property appearance? 

All staff 

4

Only ___ table and ____ chairs in ____, ____, or___ ___ plastic resin, wrought iron, or white or brown wicker will be permitted. No umbrellas will permitted

1, 4, white, black,or dark green 

4

When do you three day for water and/or electric?

$150 or higher or $300/ two months past due

4

Name 5 forms of proof of income

pay stubs, offer letter, bank statement, SSI income, Financial aid, child support, retirement

4

What does Fran drive?

White Audi
4

When talking to a resident, what should we call "Price" when speaking of an apartment?

Your Investment

4

What are the differences for Chapter 7 and Chapter 13 bankruptcy for the approval process 

Chapter 7 needs to be discharged and paperwork needs to be provided.  Chapter 13 needs regional approval 

5

What are the schools? 

Blacklick Elementary, 

Gahanna South Middle School, 

Gahanna Jefferson High school

5

 A written notification will be provided to Occupant at least ____ days prior to adjusting the Rate.

30

5

How do you remove a pet from the lease? 

If a pet passes away or is given away, the resident must put in writing to management.  Once management has received the request to remove the pet from the lease, it will need to be sent to Prop. Manager for approval and placed in resident's file

5

How many late payments and NSF payments can be approved by a manager?

4 or less, 2 or less

5

Name five emergencies.

No heat- outside below 45 or inside below 60, No AC- above 85, Lock outs/lock ins, no hot water, water leaks, clogged toilet if one toilet, no electric, garage if car is in it, refrigerator, fire, break ins break window or door, water main breaks

5

When talking to a resident, what should we call "work order"?

Service Request

5

What is the FIRST thing we must do prior to running FABCO?

Check for ID & make sure it is not expired!

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