Name that Cosmo!
stripes, iron chain, sneaky
what is PB Cosmo?
when we offer guests help without them asking
what is a hint?
SFR
what is service failure recovery?
I share my...
what is location?
we are relentless in our pursuit to be the best
what is excellence?
in the lobby
What is Plushie Cosmo?
when a guest asks for help
what is a clue?
RNR
what is right now replay?
I stay...
what is relevant?
we can best accomplish our goals by selflessly working together
what is teamwork?
suspicious, blocking out the haters, 2 cosmos in a trenchcoat
what is SOMM cosmo?
bicycle approach for GG's
what is empathy and expertise?
TMPP
what is too much party people?
what is professional or on time?
we love our guests, our games, and our brand
what is passion?
chilly, fur-lined, needs hot cocoa
what is LOTY Cosmo?
guest mindsets
what are optimists, win at all costs, purists, enthusiasts, & skeptics?
L.E.A.D
what is listen, empathize, apologize, do more?
i preserve...
what is the production?
we are always expanding the boundaries of what is possible
what is creativity?
edible
what is gingerbread cosmo/cookie cosmo?
ADAPT
what is assess, defuse, authorities, protect, tell?
m m p p p r r
what is memorable moment, picture, pockets, preview, replay, review?
I honor...
what is every single guests?
we endeavor to honor God through hard work, honesty. fairness, and generosity
what is integrity?