Notice of Filing
This is how you know a NOF has been assigned to you.
What is the email the reception team receives?
This is done after you have identified a package needs to be Returned to Sender.
What is send an email to the Recipient to ensure they are not on PTO or leave?
This team member is from an island.
Who is Melissa?
This is what you do after a NOF has been assigned to you. (3 Steps)
What is print the NOF, display it on the internal jobs board, and updated the NOF website that it has been posted?
These are the steps when the package to be Returned to Sender is an Amazon Asset.
What is following the Asset Return WI?
This team member participated in figure skating as a child.
Who is Claudia?
This is how long you have to remove the NOF after you received the reminder email.
What is one business day?
These are 3 (out of 5) items that qualify for Return to Sender.
What is recipient is not in Phone Tool, address is not an Amazon address, recipient has refused the package, name or department can't be determined, package has been on shelf for more than 14 days with no response?
This is the amount of time the NOF should be displayed when filling out the back.
What is 12 business days from date of notice posting?
This is what you do when the package to Return to Sender is an Amazon Package. (3 Steps)
What is update the package in Intra, wait until you have between 2 - 50 packages, and open the River Ticket in the WI.
This is what the acronym PERM stands for.
What is Program Electronic Review Management team?
This is done in the event of a natural disaster or office closure.
What is pause Return to Sender procedures until the office is determined safe for return?