Lost & Found
This is the main team Reception collaborates with for Lost & Found items.
Who are the security team?
This is what prompts a package to be researched.
What is a package arrives with a label without a name or department with known delegate?
This team member has a metal spine.
Who is Melissa?
This is what is done if Reception is approached about a lost item.
What is direct the employee to the on-site security team?
This is what is done if you can not find the recipient.
What is hold the package for 14 days?
This team member's favorite drink is strawberry milk.
Who is Scott?
These are the 3 details Reception should get when accepting a Lost & Found item.
What are the name/alias of who found it, where it was found, and a description of the item?
This is what is done if the recipient is "Amazon" or "Amazon.com".
What is open the package for potential clues to determine a recipient?
This team member went to four concerts and a music festival in 2025.
Who is Ryan?
This is where you would store lost items awaiting to be picked up by Security if your site doesn't have a Reception Work Room.
What is a Reception PED?
These are the two types of Research Mail.
What are Unaccountable mail and Accountable mail?
This team member likes to spend their free time gaming.
Who is Toria?
This is the minimum time ACS stores Lost & Found items.
What is 60 days?
These are the 5 tools we use to research the recipient.
What are Phone Tool, contact the Sender, The List, SIM Tickets, and an Internet Search.
These two team members both hate pickles.
Who are Jamie and Maeve?