Define
These are the elements that should be included in a Project Charter
What is a problem statement, metrics, business impact, objective, scope, team members, sponsor signature, etc.
These are the 3 main objectives in the Measure Phase
What is: define your output, make sure you can measure it consistently, and baseline your process (quantitative or qualitative)?
These are the 6Ms in a Fishbone diagram
What is method, manpower, materials, machine, measurement, and mother nature?
These are two tools you can use to optimize your process in the Improve Phase
What is 5S and Mistake Proofing (Poke Yoke)?
This is the type of control chart you would use when you have continuous data and no subgroups
What is an Individuals and Moving Range (I-MR) chart?
This map is used when there are many handoffs between different groups in your process
What is a Swimlane Map?
This is the relationship between Z-score and Ppk
What is 3*Ppk = Z-score?
What is Components of Variation?
This is when you would use a t-test
What is: to determine if there is a difference in the average of two groups?
These are three ways to sustain improvements from your process improvement project in the Control Phase
What is implement standard work, visual controls, and share best practices?
In a Thought Map, this is what should come before collecting data and using tools.
What are good questions?
This is the difference between repeatability and reproducibility
What is: repeatability looks at the same person measuring the same thing multiple times. Reproducibility looks at multiple people.
This is when you would use an Affinity Diagram
What is group brainstorming ideas into logical groups to help with root cause identification?
This is a tool that can be used to evaluate multiple solutions against different criteria to determine the best solution
What is a prioritization matrix or a Pugh matrix?
This is the best way to document progress and capture all relevant questions and answers related to your Green Belt project
What is a Thought Map?
This is how you should treat stakeholders with high impact and high interest
What is manage closely?
A good metric will have these four characteristics
What is relevant, representative, sufficient, and contextual?
These are the 4 cautions when using a Regression
What are extrapolating outside of the model, including high leverage data points, thinking correlation means causation, and only looking at R-squared to determine if there is a correlation?
This is what you would conclude when a t-test p-value is 0.02
What is there is a difference between the means (averages) of the two groups?
These are 3 ways in which you can quantify your project savings
What is Return on Investment (ROI), Payback Period (PP), and Cost Avoidance?
In Kano Analysis, the customer's needs can be classified into these three categories
What is Delighters, More is Better, and Must Have?
This is the probability that a process will take over 30 minutes when the average is 22 and the standard deviation is 6.
What is 9.1%?
DOUBLE JEOPARDY - PLACE YOUR WAGER
We run a Full Factorial DOE with 4 factors. How many things can we expect to learn about?
This is the difference between a push system and pull system
What is responding to customer demand (pull) vs producing without being aware of what or how much the customer needs or wants.
These are the 3 things you can detect on an I-MR chart and how you would detect each one
What is a special cause (two consecutive points above UCL on MR chart), shift (one point above UCL on MR chart), and drift (pattern up/down on I chart)?