What is Chevy's heavy-duty pickup lineup called?
Silverado HD
How many qualifying questions should you ask
3-5
What color is a Ford window sticker if it is an order
Green
3 reasons why I should buy from you
3 month / 3xxx warranty
OFL
Delivery and Online Buying
Large Inventory / 16 locations
60 years in Business
Which Kia is smaller: Seltos or Sportage?
Seltos
What is the difference between the Tahoe and Suburban?
The Suburban is longer and offers more cargo/passenger space.
If no appointment is set what you should you schedule
a phone appointment follow up
What is Ford's heavy-duty truck lineup called?
Super Duty
Do you work with people with bad credit
Yes, Absolutely! The first step is finding the right vehicle,does today or tomorrow work better for a test drive?
What does EV stand for
Electric Vehicle
A customer wants a smaller, affordable SUV for commuting. Name two Chevy options.
Trax and Trailblazer
What should you ask when giving directions?
Do you know where we are located? Where would you be coming from?
Which is smaller: Maverick or Ranger?
Maverick
What is my down payment
Great news! That is completely up to you! We help customers buy vehicles with no money down, pay cash for the entire vehicle, and everything in between! The first step is finding you the right vehicle. Would today or tomorrow work better for you to stop in, take a test drive, and see if it's the right fit?
A customer wants a Kia with three rows but doesn't need something as large as a Telluride. What model should you discuss?
Sorento
What Chevy SUV is smaller: Trax or Equinox?
Trax
After returning from a call what should you do?
Go right for the appointment
A customer wants an SUV with serious off-road capability. Name two Ford options.
Bronco and Bronco Sport
I'll have to talk to my spouse
That makes perfect sense. Most people like to talk it over with their spouse before deciding. Let's go ahead and reserve a time for you to see the vehicle so it's available when you're ready. If you decide you need a different time after you've had that conversation, just let us know we're happy to adjust it. Would this afternoon or evening work beset for you to come in?
Which Kia model is a compact SUV positioned below the Sportage?
Seltos
What Chevy SUV offers three rows and sits between the Equinox and Tahoe?
Traverse
How long should a customer be placed on hold?
10-15 seconds
What is Ford Pro Power Onboard?
A feature available on select Ford trucks that turns the truck into a mobile power source, allowing customers to plug in and run tools, appliances, equipment, or other devices using built-in electrical outlets.
I need a ballpark estimate for my trade
That is great! We love trades! Have you had your vehicle recently appraised?
What Kia vehicle is a fully electric crossover?
EV6