Chapter 9
Designing
Adaptive Organizations
Designing
Adaptive Organizations
The vertical and horizontal configuration of departments, authority and jobs within a company.
organizational structure
The 5 stages of team development are?
Forming, Storming, Norming, Performing, Adjourning
The Process of finding, developing, and keeping the right people to form a qualified workforce.
Human Resource Managment Process (HTM)
A variety of demographic, cultural, and personal differences among an organization’s employees and customer.
Diversity
who reports to who in an organization
chain of command
The assignment of direct authority and responsibility to a subordinate to complete tasks for which the manager is?
delegation of authority
The degree by which workers have discretion, freedom and, interdependence to decide how and when to accomplish their jobs?
Autonomy
The process of developing a pool of qualified job applicants
Recruiting
Steps taken by an organization to create employment opportunities for minorities and women.
Affirmative Action
agreed on standards that regulate team behavior
norms
A job composed of a small part or task.
Job Specialization
What is the difference between traditional work groups and employee involvement teams?
Decision-making authority
Performance appraisals which feedback is given by the boss, subordinates, peers, co-workers, and employees themselves
360 degree feedback
What focuses on 4 benefits in chapter 12?
Learning and Effectiveness paradigm
What is internal recruiting?
the process of getting qualified applicants from inside an organization
Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed.
reengineering
When do we use teams?
Purpose or a need for people to work together
A planned elimination of jobs within a company.
Layoffs/Downsizing
what is deep-level diversity?
verbal and non-verbal behaviors
what are the two types of interviews?
-unstructured
-structured
An organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.
Modular organization
Team that manages and controls the major tasks of producing a product or service?
Self Managing Teams
Someone judges the employee based on graphic rating scale
Subjective Performance Measures.
Why does diversity make good business sense?
what type of diversity training teaches employees the practical skills they need to manage a diverse work force?
skills based training