Difference between what exists presently and what you expect or want
What is a problem?
100
This is an expressed struggle between at least two parties, who are interdependent, perceive incompatible goals, have scarce resources, and have interference from the other party in achieving their goals
What is A CONFLICT?
100
Any person in the group who uses interpersonal influence to help the group achieve its goals
What is A LEADER?
100
Organizational pattern of talk which describes the order as it occurs. EXAMPLE: history
What is CHRONOLOGICAL PATTERN?
100
President Obama, police officer, teacher, coach
What is PEOPLE WITH LEGITIMATE POWER?
200
The act of selecting one or more available options and NOT creating possible options
What is decision-making?
200
Bill and Ted disagree over where the company holiday party should take place. They are having this type of conflict.
What is TASK CONFLICT?
200
Boss lady Joan smiles at employee Steph after Steph signed on the final client needed to reach their team's quota. The smile is an example of this.
What is INTANGIBLE REWARD?
200
This organizational pattern is good to describe how low attendance means poor grades or how studying habits means better grades.
What is THE CAUSE-EFFECT ORGANIZATIONAL PATTERN?
200
Idea that groups have to have certain functions performed, and all group members (not just leader) can and should perform needed functions
What is THE FUNCTIONAL APPROACH?
300
The number of steps in PMOPS
What is FIVE?
300
High assertiveness and low in cooperativeness
What is COMPETITION CONFLICT STYLE?
300
Michael Jordan can sell sneakers, Hanes underwear, and Ballpark franks. Jordan demonstrates this.
What is REFERENT POWER?
300
A quote, statistic, story, audience interaction
What is AN ATTENTION GRABBER?
300
Giving up/giving in, Disengagement, Denial of needs, Expression of desire for harmony
What is THE ACCOMMODATION CONFLICT STYLE?
400
DAILY DOUBLE!! DAILY DOUBLE!!
In PMOPS, this term describes when a problem has multiple solutions.
What is SOLUTION MULTIPICITY?
400
Low in assertiveness and low in cooperativeness
What is AVOIDANCE CONFLICT STYLE?
400
Ms. Hannigan's style of punishment and control
What is AUTOCRATIC STYLE?
400
To create shared meaning
What is THE GOAL OF COMMUNICATION?
400
This depends on Members’ skills & knowledge, Type of task, and Time available.
What is THE CONTINGENCY APPROACH?
500
A technique to help a group assess potential problems or risks with a potential solution
What is THE RISK TECHNIQUE?
500
"I know you're super busy, but can you finish that report tonight?" is appealing to someone's _____.
What is NEGATIVE FACE?
500
"Hands off," "Do whatever you guys want," "I don't need to be involved."
What is LAISSEZ-FAIRE APPROACH?
500
DAILY DOUBLE!! DAILY DOUBLE!!
The five goals of the presentation introduction
What is Attention grabber, Statement of thesis, Establish credibility, Identify with the audience, Preview main ideas?
500
Helps group members manage and keep track of a complex task.
What is the Program Evaluation and Review Technique (PERT)?