UNDERSTANDING CONFLICT
RESOLVING CONFLICT
CO-OPERATIVE POWER
WIN/WIN APPROACH
TO DO OR NOT TO DO?
100
Conflict is caused by this in the group
What are "differences"
100
This is one of the best ways to avoid conflict
What is "prevent it"
100
Edward R. Murrow's first name at the time of his birth
What is "Egbert"
100
The Win/Win is a method that works best in conflicts that involve what.
What is a "power struggle"
100
Ignoring that there is a conflict
What is "not to do"
200
Desires, ideas, perceptions, motivations, and/or this make up disagreements in groups
What are "values"
200
Doing this, is equally as important as clearly explaining your needs
What is "listening to other's needs"
200
Some statements have the potential to cause this, if not worded correctly
What is "conflict"
200
This scenario generally involves 2 or more people that "believe" they are in a position of what
What is "power"
200
find an ally within your group to discuss your issues with other group members
What is "not to do"
300
The "R" in Edward R. Murrow
What is "Roscoe"
300
Don't do this, as it will not get better by turning your head
What is "avoid the conflict"
300
Trying to explore these will allow all group members to feel like they are included and not alienated
What are "options"
300
While identifying the needs of all people involved, identifying this is key to the WIN/WIN approach
What are "overlapping needs"
300
Listen to group members express their frustrations as it was you speaking to the group about yours
What is "to do"
400
During a group conflict, when confronted and addressed, this arises
What is "opportunity"
400
The number of Emmy Awards for broadcast excellence that E.R. Murrow was awarded
What is "nine"
400
Asking these types of questions can help diffuse conflicts
What are "open ended"
400
The year Edward R. Murrow graduated from the greatest university in the world, WSU.
What is "1930"
400
When creating a group, dividing and conquering the tasks at hand within the group
What is "to do"
500
Conflicts continue to do this, when ignored
What is "grow"
500
You should know when to do this, as it is sometimes better to agree to disagree
What is "quit"
500
Moving negative responses into these will help group members feel positive
What are "positive connotations"
500
While using the WIN/WIN approach it is important to attack what, and not the people.
What is "the problem"
500
Edward R Murrow did this until the day he died from lung cancer
What is "smoke cigarettes"
M
e
n
u