1
Groups whose members think independently are less effective than very cohesive groups whose members do not challenge each other's ideas.
True or False
False
Groups whose members think independently are less effective than very cohesive groups whose members do not challenge each other's ideas.
True or False
FALSE
Which area of individual competence best guards against groupthink?
critical thinking
effective listening
understanding
all of the above
Critical Thinking
A systematic approach to problem solving enables groups to conduct profitable discussions.
True
False
True
Which area of individual competence is lacking in the following scenario?
A group member is concerned that her ideas will not be accepted by other group members, so she avoids contributing unless asked to.
effective listening
critical thinking
assertion
understanding
Assertion
Which of the following are task roles? Select all that apply.
harmonizer
aggressor
coordinator
critic
recorder
coordinator
critic
recorder
Members of a small group are having a difficult time understanding each other's viewpoints. Which group role most needs to be fulfilled to correct this problem?
encourager
opinion seeker
harmonizer
clarifier/elaborator
Clarifier/elaborator
What idea-generating technique allows members to intentionally develop unconventional or outlandish ideas?
brainstorming
role-playing
freewheeling
all of the above
Freewheeling
What is the last step in the systematic approach to problem solving?
Define the problem.
Select a solution.
Monitor the effects.
Implement the solution.
Monitor the effects
What is the primary concern when implementing a solution?
Being specific
Which of the following should you consider when thinking critically about an issue?
The facts, your feelings, the validity of your thought process
Which area of individual competence will best encourage interaction and help members feel more comfortable sharing thoughts and feelings?
Effective Listening
What is the first step in the systematic approach to problem solving?
Define the problem
Which of the following can be part of analyzing a problem?
gathering and examining pertinent information
evaluating the information for relevancy and truth
redefining the problem
all of the above
All of the above
Which decision-making method requires that members vote?
Majority Rule
___________ norms are usually unstated rules that regulate members' interaction.
SOCIAL
Rectangular seating at group meetings: _____.
creates an uneven flow of communication
gives an appearance of authority figures at the ends of the table
Using clear, precise language and offering clarification when necessary are examples of which area of individual competence?
Understanding
Which of the following are criteria for possible solutions? Select all that apply.
Will the solution address the problem without adverse side effects?
Are all group members in favor of the solution?
Will the solution require any modification in the future?
Can the solution be implemented by the group?
Will the solution address the problem without adverse side effects?
Can the solution be implemented by the group?
Why is it important to monitor the effects of a solution and how can this be done?
Most solutions need to be refined or modified at some point. Groups should establish ways to check the progress of a solution. They should also meet to deal with any problems that may arise.
How does having a large number of people in a group affect the group's dynamics?
When groups have a large number of members, it becomes difficult to interact on a personal level, planning and coordinating are more difficult, and members are less likely to share their feelings or opinions.
What are examples of assertive behavior? 2 examples
Speaking confidently, making eye contact
Brainstorming is part of which step in the problem-solving process?
Develop creative solutions
The __________ method is most conducive to member satisfaction.
consensus
Why might it be important to do research before defining a problem?
The problem must be adequately defined. If the problem is defined too quickly, the group may end up tackling a symptom of the problem rather than the problem itself.