Which Queue does it go to?
Parameters & Responsibilities
Do you know that car?
Additional Coverages
100

This is where you would Warm Transfer if you receive a call for a 2022 Aston Martin Vantage, with the top speed of 321km/h


What is the Senior Specialist/ Supercar Queue?  

100

This is the Activity that you would place when no additional items are required but the Endorsement is outside of the AEA parameters

 

What is an ENDP Activity?

100

This classic car shares its name with a breed of horse and helped define American Performance Cars.

What is the Ford Mustang?

100

A benefit where listening out for keywords such as Car Content, Car Clubs, Valuation or Restoration can dramatically improve the customer experience. 

What is the Hagerty Drivers Club Membership?

200

This is the Queue you would call when a Stop Rule is outside of your parameters, but needs to be issued immediately. All required items are obtained.


What is Final KM?

200

This is someone who would be able to address the holds on a vehicle valued over $99K as long as the first Hold does not say to immediately transfer.

What is an AEA2+?
200

A top-selling European classic, this bug shaped vehicle dominated roads for decades.

What is the Volswagen Beetle?

200

This coverage is a wonderful fit for people who have owned their vehicles for a long time and would hate to lose it, even if it did get into an accident.

What is the Cherished Salvage Endorsement?
300

This is where you would call after attempting to de-escalate a situation, but the member is still insisting on speaking with a higher up. 

What is calling MSC CAN Help Queue/ Team Lead for approval to send Case Pass to MST?

300

This is someone who has the authority to approve and issue a risk that requires an accommodation up to level parameters in NBJA.


What is an AEA 3+, AM or TL? 

300

This 1957 Chevy was iconic for its two-tone paint in the 1950s.

What is the 1957 Chevrolet Bel Air?

300

This coverage offers a Standard Market Protection where we'll cover up to 125% of the Guaranteed Value if we see at the time of the loss the vehicle has appreciated

What is The Value Added Premium/ Ultimate Endorsement?

400

This would be the first step to take before sending a Canada Corporate Underwriting Case Pass if an AEA2 discovers that a member no longer qualifies for Hagerty's program. 

What is Reviewing with your AM?

400

This is someone who would be able to underwrite a policy that contains a Dodge Demon or Hellcat.

What is a Specialist Underwriter or AEA 4?

400

This large bodied vehicle is often customized with hydraulics, custom paint and wire wheels.

1960-1973 Chevrolet Impala

400

This coverage increases the value of the vehicle by 10% each quarter during the portion of the time that a vehicle is being worked on as a Restoration Project.

What is the Vehicle Under Construction Endorsement (VUC)?

M
e
n
u