Who handles North Carolina State plan's Dental?
Pierce is the vendor for dental and vision. If a member has questions, please refer them to Pierce at 1-855-627-3847.
When demographics can you update for TeamCare Gold?
Humana updates all demographic information.
Miami-Dade County Public Schools, product description 076/135- What is the MOOP for this plan?
MOOP IN- $500
What is the Rx Option number for The Timken Company?
340, find this by hovering over the Rx Guide.
Where do you go to access member's benefits?
Go/gmairc
Can spouses or dependents join the Kraft Heinz plan?
Yes, Medicare eligible spouses can join.
Can Human update the address for a West Virginia PEIA plan member?
No, email only
Does Portico Benefit Services, product description 079/408 have a deductible?
Yes, a combined deductible for in and out of network of $180.00.
Do you transfer Group Medicare to DESU for Rx Access to Care?
No, we do not assist with Rx access to care and is handled by a team lead.
What two places can you find the group number?
CRM and CI.
Are there any hot topics for Michigan State University?
No
How do you find a BSN number?
CI, the PAPI screen.
What does ID mean?
How many Rx plans does the Clorox Company have?
What mentor document do you use when updating a group members demographic?
Group Medicare Demographic Changes
Who handles billing for Portico Benefit Services?
Employer, Ebill
What do you use to check if the member is OSA?
Market Search Tool.
What is the group name and product description for H68334931?
CONSTELLATION, 079/260
North Carolina State Plan, product description 079/488. What is the correct Rx benefit grid you would open?
079/488, Rx option 392 RxGrid.
How do you complete fulfillment orders?
Clicking on Rates/Materials, then request Materials.
Are late enrollments accepted for Kentucky Public Pensions Authority?
Yes, late enrollments will be accepted
Miami-Dade County Public Schools, who does the member need to contact to update address?
FBMC Service Center MON-FRI 7AM-7PM EST - 855.632.7748.
What is a way you can look up a group member's EOC?
Web Emulation
University of Oklahoma, product description 037/362. What is the initial coverage limit?
PDP plan, $5030.00
How many deductibles will you see in RxCall Connect.
There are two different deductibles for Group Medicare plans.