Accessing the Benefits
For current plans, clicking this quick link is available from either the Plan Member page or the Medical Benefits Page.
What is Debut
When you receive a billing & enrollment call from a group member, ALWAYS checking this first will determine if the Group will have a specific call handling for the members call type.
What is GMAIRC?
Guidelines are launched directly from QS+, but this mentor also helps to find fulfillment reference documents.
What is Group Medicare Calls Document Index?
For past or future plans, accessing this system to locate the group name and navigating to the benefit grid.
What is GMAIRC/ or Go/GMAIRC?
LG&E and KU uses this method of enrollment.
What is EDI (electronic enrollment) ?
For a group member calling to correct demographic like SS#, name, DOB, phone number, or gender, use this .
What is Group Medicare Demographic Changes?
Access the member's policy page in CRM Classic (or CRM Lightning Plan Member page) and navigating to the Certificate of Coverage will allow you to review this.
What is EOC?
The Board of Pensions of the Presbyterian Church uses this method of enrollment.
What is the One-time electronic spreadsheet?
Ricardo Ortiz is a member of Bellarmine University. Upon his death, can his spouse remain with Humana.
Yes, the surviving spouse may remain on the plan.
Access this system as an alternative to view a group member's ANOC or EOC.
What is go/howie
San Juan College uses this type of enrollment method.
What is paper?
This state provides a limited based clientele travel program up to 10 round trip tickets per year upon Humana's approval.
What is Hawaii (Hawaii Inter-Island Travel Program)?
You pull up this system on every call.
What is Gmaric?
To determine who handles disenrollment is simple to keep this phrase in mind.
What is Whoever handles enrollment also handles disenrollment?
Finding a meal benefit is located in this section of the group plan.
What is MSB ?