developing a new service based on the subjective ideals contained in the service concept can lead to costly trial-and-error efforts to translate the concept into reality.
What is service blueprint?
100
it is an important component of the service production process.
What is customer participation?
100
5
how many stars Six Sences have?
100
From the other side.
From where Adele is calling to say Hello?
200
In 1982 by Lynn Shostack.
When and by whom the techinique of service blueprinting was first introduced?
200
Because customers are the key element, they know the best what they need.
Why customer participation is important?
200
"To be trend-setting and innovative while continuing to refine a responsible leisure lifestyle."
What is the Six Sences vision?
200
She must have called a thousand times.
How many times Adele had to call him?
300
5 STEPS
How many steps are in the blueprint?
300
It's very important because it helps to improve company's PR, to understand the customer, promote the product
What is the role of social media in service industry?
300
Sonu and Eva Shivdasani
Who are the founders of the company?
300
Three. (19, 21, 25)
How many albums she released?
400
Approximately 4000 employees.
How many employees do company employs?
500
"To create innovative and enlightening experiences that rejuvenates our guests' love and SLOW LIFE"
(Sustainable - Local - Organiz - Wholesome - Learning - Inspiring - Fun - Experiences)