Attitudes
relatively stable and enduring evaluations of things and people
Explicit attitudes
attitudes that we consciously endorse and can easily report
The theory of planned behaviour
the best predictors of a persons intentional behaviour are the persons attitudes and toward specific behaviours, subjective norms, and perceived behavioural control
Persuasive communication
Communication that advocates a particular side of an issue
Rationalization trap
The potential for dissonance reduction to pride a succession of self justification that ultimately results in a chain of stupider immoral actions
Affectively based attitude
involve evaluative feelings such as like or dislike
Implicit attitudes
Implicit attitudes
attitudes that are involuntary, uncomfortable and unconscious
Justification of effort
We tend to increase our liking for something we’ve hard to attain
Yale attitude change approach
the study of the conditions under which people are most likely to change their attitudes in response to persuasive messages (e.g. smoking packs advertising that smoking is bad for you)
Self affirmation
People will reduce the impact of dissonance arousing threat to their self concept by focusing on and affirming their competence on some dimension unrelated to the threat
Behaviourally based attitudes
how people actually show their beliefs and evaluative feelings
Cognitive dissonance
:when our attitudes conflict with one another or when they conflict with our behaviour we feel comfortable (e.g. buyers remorse)
Counter attitudinal advocacy
The process that occurs when a person states an attitude that runs counter to their private attitude
Elaboration likehood model
There are two ways in which persuasive communication can cause attitude change: the central and peripheral route
Thinking Cognitive based attitudes
: thoughts and beliefs
to reduce cognitive dissonance
External justification
An explanation for dissonant behaviour that resides outside the individual (e.g. massive external pressure “gun to the head”)
Central route (logistics)
conscious, thoughtful consideration of arguments about an issue (e.g. politics, statistics, logics)
Attitudes can be influenced by changes in behaviour
changing behaviour and certain ways can change their attitudes and by products
Post decision dissonance
The moment of discomfort after you’ve made a decision; we reduce this by enhancing the attractiveness of the chosen alternative and devaluing the rejected alternative
Internal justification
The reduction of dissonance by changing our attitude or behaviour (e.g. it was fun, I would do it again)
Peripheral route (Emotions)
emotional, superficial, evaluations of a message (e.g. Fast Fashion trends)