Back to Basics
Shaun Graham
Marlins Park/Talking Points
Open Ended Questions
Industry Analysis
100

True or False

You utilize the additional 10% bonus credit in order to motivate a group leader to keep their money on file... This is considered a benefit

False, this is an incentive.

100

Our role, when contacting a business for the first time, isn't to get to know them, it is to C_____ _____. 

Create Interest

100

What is the name of the new Space, located in the space where the Clevelander used to be. 

"Left Field Social"

100

Define, "Open Ended Question"

A question that cannot be answered with a yes or no response, or with a static response. 

100

Name 2 current member's we have within the Technology Industry

Ultimate Software, Genesis Automation, SEI, Stagewood Consortium, Citrix

200

Define the difference between benefit and incentive

A benefit is an advantage from something or being a part of something, an incentive is a thing that motivates or encourages one to do something.  

200

True of False, our first meeting with a business should be at the Ballpark

False, use the ballpark to close

200

True or False:

Anyone in the Ballpark can access Curated.

False, this space is exclusive to ticket holders in "The Club"

200

True of False:

This is an open ended question: Who typically attends your events?

False

Better way to ask: Tell me about you top 2 events that you currently run. 

-Walk me through what your best event looks like

(any good, open ended question is correct)

200

Name 3 current clients that work with the Marlins in the Banking/Finance industry. 

Ocean Bank, Morgan Stanley, Bank of America, JP Morgan, Bank United, 

300

What Sections and Rows can Baseline VIP be purchased in?

Sections 4-5, rows D-J and D-K,  lettered rows only, or Baseline Reserved A, First Base Side, are all correct 

300

Your job as a sales person, is NOT to find out what a business is already doing, it is to ____________.

Must include 1 key word

Our goal is to find out how businesses can USE us. 

300

Name 2 sections in the ballpark, where 10 game membership plans are not available.

The Club, Clubhouse Box, Baseline Reserved A and Hall of Fame Club (any 2 of these is correct)


300

Rephrase this question, so that it is open ended:

What are your fundraising goals for this year?

-Tell me about your top 2 initiatives you are currently working on?

-Tell me about the top focus the business is currently working on

-Walk me through your current initiatives

--Any answer, that will allow them to go into detail about their current goals

300

What are currently, the  top 2 Law Firms in South Florida?

Greenberg Taurig, Akerman LLP

400

Name 2 Choice Incentives that our group leaders who keep their money on file will have the option to choose from (Group leaders get one choice)

Early access to 1 early release bobblehead, Entry to win 2020 framed autograph player jersey, entry to win one of 3 framed customized marlins jerseys, Four bonus vouchers for 2021 regular season

400

According to Shaun, name the 3 ways that businesses can use Sports Tickets?

1. Present Clients

2. Employees

3. Prospecting

400

How many Fiesta Suites does Marlins Park Have? 

6

400

"Great!, I used to love going to baseball games in the past with my father too"... is an example of what kind of statement?

I/MY

400

The Miami Real Estate Market ranks ___ in the U.S. 

7th

500

Name 5 NEW group sales initiatives, we have/had currently planned for the 2020 season. 

Bohemian Heritage, Asian Heritage, African American Heritage, Haitian Heritage, Panamanian Heritage, Brazilian Heritage, Supermarket Heroes, Wrestling Night, AVID Day, Healthcare Heroes (any other correct new initiatives)

500

According to Shaun, how many times should we speak to a gate keeper, before we mark as lost and move on?

3

500

What Section Numbers are included in, "Home Plate Box"?

Sections 9-20

500

In a business meeting, we should be able to ask _____ open ended questions, before we are ready to provide a solution. 

3-5 (anything between 3 and 5 is correct)

500

Name 3 sub groups within the insurance industry.

Health, Dental, Disability, Life, Pet, Homeowner, Flood, Car, Umbrella

600

A group Paid In Full for their tickets, and spent a total of $1,210 (including the group processing fee). If they decide to keep their money on file for 20/21, what is the dollar amount of total credit they will have on file?

$1,330

Ticket Spend: $1,200

10% Credit: $120

+$10 processing Fee

= $1,330

600

Fill in the blanks:

Some _____, Some ______, So ______, Move_____!

Some will, Some won't, So What, Move On!

The most important thing we have to remember is when to move on. 

600

Name the 3 major changes that have been made to the park while we have been working from home.

The Clevelander pool was filled in, The Biscayne Bay Brew Hall was finished, The field was Finished

600

What are 3 open ended questions you can ask a VP of Sales for an Insurance Company?

Any correct answers are correct.

600

Pick and industry, and give 3 examples of Partners or Members who currently work with us,  and how they use us. 

Any correct answer will get points

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