GOAL
REALITY
OPTIONS
WAY FORWARD
100

These two people can initiate a Breakthrough conversation

Coach or Team Member

100

This step has how many parts

Two

100

There are how many leadership styles within options

Four

100

The most important piece to establish in Way Forward

Timeline

200

The three components of a well structured goal

Clear, Concise, Specific

200

The most effective question type in this step

Open ended questions

200

Coach Decides in these two styles

S1 : Directing and S2 : Coaching

200

When coaching the S1 or S2 style, the method the leader should use

TELL methodology

300

The best question to ask a team member before talking with them in a Breakthrough conversation.

If now is a good time for the team member

300

Finding the current state for the team member's performance falls in this category 

Part 1 : Reality

300

Team Member decides in these two styles

S3: Supporting and S4 : Delegating

300

When coaching the S3 or S4 style, the method the leader should use

ASK methodology

400

When coach initiates conversation, this is the proper lingo

The goal of this conversation is to develop a mutually agreeable plan to...

400

Finding the team member's agreement on development level takes place in this step

Part 2 : Development Level

400

No matter the development level or style, end Options with this question

What options/ideas do you have to share?

400

The best way to close the Way Forward step

A statement of confidence in the team member and established plan

500

Purpose of Goal Step

Gain agreement with team member on the goal of the conversation

500

Purpose of Reality Step

Ask questions to understand team member's current state of performance and gain agreement on development level

500

Purpose of Options Step

Identify ideas without judgement using the matching leadership style

500

Purpose of Way Forward Step

Identify specific action steps and timeline using the matching leadership style

M
e
n
u