Provider Experience
This team recently left the Provider Experience Org
What is Rev Ops?
This success workstream is an odd way to refer to tickets.
What is handovers?
This is the name of Grow's new persona-based onboarding system.
What is Onboarding 2.0?
Bonus Points: Name the personas:
Which recently wed popstar once touched your fearless leader, Derek?
Who is Taylor Swift
Grow Therapy was founded in this year.
What is 2020?
Double Points:
Name all 3
This describes a provider quietly moving clients off Grow's platform to see them independently outside the platform.
What is disintermediation?
What is 60 Days?
Bonus Double Points: Name that Metric!
This 1997 film about a sinking ship was the first movie to gross over $1 billion worldwide.
What is Titanic?
How many New York offices has Grow Therapy had through the years?
What is Four?
This team was the first team to join recruitment in PE.
What is Onboarding?
This is what happens to a provider when they do not resubmit their expirable information to Grow Therapy in time.
What is decredentialing?
This finding surprised the team: providers who skip this specific onboarding activity actually reach their first claim faster.
What is the onboarding call?
Netflix's "Stranger Things" is set in this fictional Indiana town.
What is Hawkins?
How many Hubs does Grow Therapy currently have?
What is four?
FIRST DAILY DOUBLE - Name them!
This PE Leader has been a W2 employee for the longest of all of us.
Who is Becca?
This phrase is often used by Derek to describe how the team will complete a large project.
What is Eating an Elephant one bite at a time?
Of all the onboarding signals studied, this one was the strongest predictor of whether they'd ever generate a claim.
What is their profile photo review score?
This pregnant pop superstar headlined the 2023 Super Bowl halftime show, revealing she was expecting during the performance.
Who is Rhianna?
Daily Double Question:
Where was that Super Bowl?
What is zero
This Leader brazenly suggested the name Provider Experience to Jake at a company offsite.
Who is Derek?
This employee benefit is meant for personal time to be carved out of the hectic work week.
What is MHA/MHM?
The number one thing providers claim to not know about in the onboarding journey, despite being told multiple times.
What is the onboarding call
In 1973, Dolly Parton wrote both "Jolene" and this other song on the very same day.
What is "I will Always Love You"?
Bonus Points: What is the name of Dolly Parton's largest charity?
This is the current address of the New York City Office, aka HQ.
What is 100 Broadway