Acids
Which type of acid is in our Get Smooth line?
PHA, BHA, AHA
PHA
Polyhydroxy Acid
What does non-Comedogenic mean?
It won't clog pores.
How many Points should you hit when walking a Guest out after they received their service?
4
Rebook Timeline, Add on new service, Aftercare, Wax Pass
What things should you avoid after getting waxed?
Sun, Soaking, Sweating, Sex
What service are we Experts at?
WAXING!
What is the Difference between AHA and BHA?
One exfoliates on top of the surface and one goes in to the pores.
Tanning after getting Waxed can cause...
Hyperpigmentation
What service is included if a Guest is getting a Chin Wax?
Lower Lip
When waxing, if the skin becomes red and shiny after a strip pull, what should you do?
Immediately stop the service and inform the Guest.
This happens when you instantly touch the pot with your bare finger.
Instant Regret.
Kojic Acid and Azelaic Acid both help with….
Brightening
These are the preset tip amounts on Tippy
20%, 25% and 30%
Which method in Suite is used to ensure all conversation points are being hit
FAR Method
Immediately stop the service and discuss when it might be safe for them to return to get waxed.
6-12 Months
This hair removal method is the only time guests willingly pay for pain
Waxing!
What does BHA stand for?
How many EWC Core Values are there?
FOUR
We care about each other. We do the right thing. We delight our Guests. We have fun while being awesome!
What is the 3rd step in the In-Suite 4 Step Process
How long should a Guest wait before getting waxed after receiving Botox?
2 Weeks
What is the largest organ on the Human Body?
Skin
The Face and Body Exfoliating Gel is what type of Exfoliator?
Chemical
Every Guest should receive two of these...One from a GSA and One from the Wax Specialist.
Compliment
What's the name of our Awesome Tipping System?
Tippy!
If you see Compromised Skin on a Guest when doing the skin analysis, what should you do?