Acronyms
Who Am I?
Procedures
Memes
Potpourri
100
This is where you refer someone that wants their ADP Globalview password reset
What is HRSC
100
Hey Tim
Who is John Burroughs
100
These printer issues typically go to CS. Also, a name for an animal in Africa
What is a zebra
100
This person said "i like a lil meat"
Who is D
100
A practice commonly done within the GSD to foster encouragement and growth
What is belittlement
200
This resource sometimes sends blank passwords when trying to reset
What is GLR
200
I have no idea why this ticket was assigned to Wintel
Who is Jim Cain
200
When requesting access to a leaver's email, these two individuals approval are required
Who are Divisional HR and Legal
200
This person said: yeah how did you do with that squirter yesterday?
Who is Tim
200
This group handles Glovia issues
Who is Capgemini
300
This is where most tickets are escalated when a GSD analyst cannot solve a desktop issue
What is CS
300
Mac expert
Who is Richard Robinson
300
This must be done first before moving forward on any request to reset a password
What is verify the user
300
This person said gayness causes memory loss
Who is Doug Rini
300
This person most com com com com com com commonly stuttered
Who is Chay
400
This was the old email admin tool (browser based)
What is EMACS
400
Email service manager
Who is Jason Rea
400
This company would be contacted if a phone needed to be provisioned at MDBN
What is AT&T
400
Kindly do the needful would be commonly said among this company
What is Capgemini
400
Spell Gus (CS) last name without cheating
What is Ioakimidis
500
Network issues get characterized as ___ Alerts
What is WAN
500
Smiths PLC CEO
Who is ARS - Andy Reynolds Smith
500
This is the command used to update the group policy on a local machine
What is gpupdate /force
500
This person said soft succulent and bloody just like my 1st time
Who is Al
500
This will be the record for the Cleveland Browns at the end of the current NFL season
What is 0-16
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