Workplace violence - General Info & Data
TRUST
DASA and Aggression Prevention Protocol
Teamwork in Emergencies
100
Any event causing employee harm should be recorded in this electronic reporting form.
What is WorkSafe?
100
If a patient is agitated and escalating, this is the best time to respond.
What is the early stages / as early as possible?
100
The DASA asks 7 yes/no questions about a patient’s current behavior. A patient scores at high risk of violence if there are this many “yes” responses.
What is 3?
100
These objects, carried with employee IDs, enable staff to quickly call for help in emergencies or dangerous situations.
What are PERS pendants?
200
Among US industries and professions, workers in this industry experience the highest rate of workplace violence.
What are healthcare and/or social service workers?
200
In “ TRUST,” the name of our crisis management program, the “TR” stands for this.
What are Therapeutic Relationships?
200
This set of soothing and distracting objects is available for patient use in the amenities closet on every GSH unit.
What is the sensory modulation tool kit?
200
After a psychiatric emergency, this process is where the team assesses what worked or didn’t work, and what was learned that may be helpful in the future.
What is the staff debriefing?
(alternate correct response: What is team review of performance?)
300
The GSH assault rate is a measure of assaults by ________ against staff or peers.
Who are patients?
300
In “ TRUST,” the name of our crisis management program, the “UST” stands for this.
What is Universal Safety Training?
300
In the DASA violence risk assessment, one question asks if the patient is unwilling to do this.
What is: following directions?
300
If a patient presents with challenging behaviors, the unit psychologist may collaborate with the treatment team and the patient to develop this type of tool.
What is a behavior plan?
400
The assault rate for GSH is calculated using data from this electronic incident reporting application.
What is Keepsafe?
400
In the early stages of escalation, patients should be encouraged to use this type of skill to reduce the risk of violence.
What is a coping skill?
(or: what is a calming choice? or: what is a crisis plan?).
400
The Aggression Prevention Protocol (APP) – which addresses violence risk in patients with high DASA scores – Includes these two non-pharmacologic interventions.
What are: individual therapeutic time with the RN, and distraction/sensory mod tools?
400
This in-house team at GSH is available to connect with staff, individually or in groups, to help process their concerns and feelings after an incident or emergency.
What is the peer support debriefing team?
500
This organization recently added a new set of standards to ensure that health care organizations are addressing workplace violence.
What is The Joint Commission?
500
Focusing on “what happened to you?” instead of “what’s wrong with you?” is a cornerstone of this approach.
What is trauma-informed care?
500
DASA is an acronym for this.
What is Dynamic Appraisal of Situational Aggression?
500
In a psychiatric emergency, if a colleague seems to be having difficulty or getting too heated, this should be done to maintain safety.
What is tapping out?