Co-Pilot
Billing Communications
Lead Department
Bonus
100

What two states have a medical exemption?

New York and Maine

100

When is our next team luncheon?

Next Friday

100

who was our lead of the quarter?

Samwel

100

What Football Team does Tom Brady own a part of?

Raiders 
200
When does a customer bill statement print?
Same day as billing cycle
200

What day will we have hot chocolate bar?

December 18th - next Thursday

200

Give me at least two people that are in mobile training.

Cody
Aridana
Brittany
Troy
Tanner

200

Name me at least two characters from Sesame Street.

Multiple answers

300

What day does an account enter delinquent status?

IF no payment is received by the next bill cycle that prints

300

What program just opened today to provide an opportunity to advance in the company?

STEP Forward Mentorship Program

300

What is your core credit limit?

$50

300

What is an ECAF?

When a customer escalates to corporate regarding a concern 

400

How much is a truck roll fee?

$65

400

Do we have jeans this weekend?

No

400

When do we give payment extensions?

Misapplied payment
Spectrum error

400

What was the name of the lead supervisor before me?

Freddy

500

What customers can request a Tax 1099-MISC form?

Courtesy Customers
Concession Accounts
Right of Way
Complimentary Accounts

500

What was downstairs for lunch today? 

Bohemian Bull

500

Give me at least four leads that became supervisors this year.

WeeWee
Tee
Shannon
Demitirus
Ashley
Nia
Ryan
Marlon
Kimberly

500

What was the name of the supervisor before tajzai?

CC

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