Service
What does the Public Service CARE principles stand for?
Collaborate, Anticipate, Reach out and Empathise
How many points do you earn for winning an InNEAvation Award?
10 points
Which app can you learn anytime, anywhere?
LEARN
Only Frontline Officers need to embrace the public Service CARE principles when interacting with both internal and external customers. True or False?
False
Where can you submit your completed Improvement projects?
NEA 100K Challenge FormSG
Learning Fridays are made up of?
Learning Journeys and Learning Plus
Which one of the Public Service CARE principles does this sentence resonate to? To go the extra miles, engage citizen and be resourceful to address current and evolving needs effectively.
Reach out.
As an NEA officer, I must embrace _____ values?
EARTH Values
VR stands for?
Virtual Reality
Which one of the Public Service CARE principles does this sentence resonate to? To understand citizens’ needs and have their best interest at heart.
Empathise.
Which of our EARTH values has an element of Innovation in it?
Agility
Role-playing, group discussions and games is called a _____ classroom?
Flipped
Which one of the Public Service CARE principles does this sentence resonate to? To have deep understanding of citizens’ needs and address them before they ask for it and in a timely manner.
Anticipate.
How many values are there in the EARTH value?
5 (five)
What learning strategies can reduce surprise and improve readiness?
Gamification and Simulation