Stores & Shops
Shopping & Spending
Customer Experience
Payment & Discounts
Shopping Preferences & Online Shopping
100

I went to the ___ and bought a new pair of sneakers.
a) bakery
b) florist
c) butcher shop
d) shoe store

d) shoe store

100

When shopping for clothes, I always check the ___ to see how much something costs.
a) price tag
b) receipt
c) voucher
d) loyalty card

a) price tag

100

The store was so crowded that I felt completely ___.
a) offered
b) overwhelmed
c) purchased
d) returned

b) overwhelmed

100

At the checkout, I paid for my items with my ___.
a) return receipt
b) credit card
c) bookshelf
d) garden center

b) credit card

100

I prefer shopping online because it’s more ___.
a) convenient
b) bakery
c) antique
d) overwhelming

a) convenient

200

We visited the ___ to find an old-fashioned clock for our living room.
a) sporting goods store
b) antique shop
c) home decor store
d) kiosk

b) antique shop

200

Mark didn’t like the shirt he bought, so he decided to ___ it and get his money back.
a) offer
b) return
c) bring
d) splurge

b) return

200

The salesperson was very friendly and didn’t try to ___.
a) give me the hard sell
b) return the item
c) splurge
d) bring the receipt

a) give me the hard sell

200

The store was offering a ___ on all electronics, so I got my phone for 20% off.
a) warranty
b) refund
c) discount
d) receipt

c) discount

200

Many online stores offer free ___.
a) kiosks
b) shipping
c) butchers
d) receipts

b) shipping

300

Emma needed to buy a present, so she went to the ___ to find something special.
a) bookshop
b) gift shop
c) furniture store
d) butcher store

b) gift shop

300

Lisa wasn’t planning to buy anything, but a beautiful dress ___ as she walked by the store.
a) gave her the hard sell
b) overwhelmed her
c) caught her eye
d) returned her item

c) caught her eye

300

I love going to the mall, but I prefer to ___ rather than buy things.
a) return items
b) go window shopping
c) offer loyalty cards
d) be overwhelmed

b) go window shopping

300

If you don’t like your purchase, you can ask for a ___.
a) candy
b) sale
c) refund
d) loyalty card

c) refund

300

Before buying something online, I always read the customer ___.
a) candy
b) reviews
c) bakery
d) tea

b) reviews

400

Before the school year starts, I always go to the ___ to buy notebooks and pens.
a) toy store
b) stationery store
c) bicycle shop
d) hardware store

b) stationery store

400

The cashier asked me if I wanted to ___ for discounts on future purchases.
a) bring a receipt
b) sign up for a loyalty card
c) return items
d) offer a loyalty card

b) sign up for a loyalty card

400

Many stores now offer ___ as a way to encourage customers to return.
a) gift vouchers
b) candy
c) receipts
d) price tags

a) gift vouchers

400

My parents always tell me to check the store’s ___ policy before buying expensive items.
a) bakery
b) return
c) sale
d) credit

b) return

400

If you shop online, make sure the website is ___.
a) butcher
b) splurge
c) expensive
d) trustworthy

d) trustworthy

500

Since we just adopted a puppy, we visited the ___ to buy food, toys, and a collar.
a) pet store
b) candy shop
c) electronics store
d) optical store

a) pet store

500

When Alex received a big bonus at work, he decided to ___ on an expensive watch.
a) bring
b) return
c) splurge
d) overwhelm

c) splurge

500

Before leaving the store, make sure to ___ in case you need to exchange your purchase.
a) splurge
b) bring the receipt
c) overwhelm someone
d) catch someone’s eye

b) bring the receipt

500

Some luxury stores do not allow ___. You can only exchange an item.
a) returns
b) credit cards
c) receipts
d) purchases

a) returns

500

Many people prefer online shopping because they can compare ___.
a) sports
b) shoes
c) prices
d) gift shops

c) prices

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