Who To Call
Disability Services
Employee Procedures
When is it?
Name it
100

A parent says they have been separated from their child, who should you call?

Get the child's details (name, age, etc) and call the Sheriff at 925-426-7525

100

What does SAV stand for?  What is it?

The Sensory Activation Vehicle.  It provides a quiet place for guests to relax and decompress.

100

If you are running late for work or need to call out sick, who should you contact and how?

Michele Plunge by text or cell phone

100

What time and where are the kids movies?

6:00 pm on the concert lawn (in front of the Amphitheater)

100

Name 2 of the 3 bands playing at the fair whose names start with B

Beach Boys, Boyz II Men, Banda Maguey

200

If a guest is having a problem with a Butler carnival ticketing machine, what should you do?

Direct them to the Butler Amusements guest relations booth

200

What day is Sensory Morning when the rides are quieted?

Wednesday July 8th

200

What kind of piercings are allowed for fair employees?

Earrings and one nose piercing

200

What time and where are the concerts?

8:00 pm in the Amphitheater

200

Name the kids movie shown on July 3

Up

300

A guest says that they put money into the Cash Card Kiosk machine (reverse atm) but a card was not ejected.  What should you do?

You don't need to call Julio but you should text him at 847-751-7700 to tell him a card was not ejected and give him the last 4 digits of guest's phone number and screenshot of an empty card from accordian folder.

300

What time do we open on Sensory Morning?

11:00 am, general public will enter at 12 and ride noise will increase at 1 pm

300

If you did not get your paycheck or have an issue with your paycheck, who should you contact?

Traci Brumm or Tess Manalo in HR.

300

What time do the exhibits buildings close?

10:00 pm

300

Name the action sports activity that is held in the grandstands/racetrack on the weekend of June 26-28.

Monster Trucks

400

Two men are pushing each other and swearing.  They are very clearly drunk. Who should you call?

The sheriff at 9025-426-7525

400

Name one bathroom that is wheelchair accessible, family friendly, and has a lockable door

The Guest Services trailer, Building A, outside the amphitheater (near the end of building A) and near the Green Info booth/Green gate.

400

If you don't know if your walkie talkie is working, what can you do?

Ask for a "sound check" by saying, "This is X booth.  Can I get a sound check?"

400

What two days does the fair have fireworks?

June 19th and July 4th

400

Where is the nursing station (rocking chair for nursing and changing table) located? 

North end of Building C

500

A wallet was turned in to your Info Booth.  Who should you call?

Call the Guest Services trailer on the walkie talkie and ask them to come pick it up.

500

What are the items in the sensory backpacks?

Fidget toys, noise cancelling headphones, and visual communication card

500

When should you take your meal break?

Before starting your fifth hour of work.  Early shift before 4:30 pm, late shift before 10 pm.  n

500

When are the $3 food bites offered (day of week and time)?

Every Thursday from 1 - 5 pm

500

How many tickets are required to ride the Mega Flip ride?

7 tickets

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