Six Ways to YES!
Millennium Cheats
Connecting Tools
SD Team Task Checklist
Reports
100
We like consistency and like to be consistent with what we have previously said or have done.
What is Consistency?
100
place transaction on hold
What is ALT+H
100
work as a team and make your colleagues look brilliant
What is Personal Endorsement?
100
Welcome and check-in: Greet all service guests with a smile.
What is Guest Service Tasks?
100
Today's appointments
What is AQ240?
200
We say “yes” to people we like.
What is Liking?
200
service description
What is ~hair
200
ensure your guest is comfortable and satisfied with the experience and results
What is Satisfaction Check?
200
Perform reservation confirmation communication using AQ065: Confirmation Listing.
What is Telephone Tasks?
200
Register Summary
What is MR080?
300
We look to the actions or decisions of others to guide our own.
What is Consensus?
300
Show all employees
What is CTRL+A
300
build your circle of influence with personal invitations
What is Service Invitation?
300
Check Demandforce for online appointment requests.
What is Millennium and DemandForce Tasks?
300
No-Show Clients
What is AQ050?
400
We feel an obligation to give back when we receive
What is Reciprocity?
400
Access to Millennium user guide
What is F1
400
share your expertise to help your guest look and feel great
What is Professional Recommendation?
400
Make copies of all service desk, service, and Take Home forms.
What is Reservation and Service Desk Management Tasks?
400
Monthly Sales Report
What is PM005?
500
We follow the lead of credible and knowledgeable experts.
What is Authority?
500
Last client entered into the paying field
What is CTRL+L
500
ask your happy guests for their help and promise to take care of their family and friends
What is Referrals?
500
Perform the closing procedures. Make deposits and run the MR080: Register Summary
What is Daily Sales Management Tasks?
500
Frequency of Visit by Service Class Report
What is MA215?
Continue
ESC
Reveal Correct Response
Spacebar
M
e
n
u
Team 1
0
+
-
Guest Services
No teams
1 team
2 teams
3 teams
4 teams
5 teams
6 teams
7 teams
8 teams
9 teams
10 teams
Custom
Press
F11
Select menu option
View > Enter Fullscreen
for full-screen mode
Edit
•
Print
•
Download
•
Embed
•
Share
JeopardyLabs