Birthday Packages
Cleaning a Room
Supplies
Hotel Packages
During a Party
100
What are the three types of Birthday Packages?
Splash Pack Super Splash Pack Ultimate Splash Pack
100
When should a party room be cleaned? * two answeres required!
Before and after an event
100
How many balloons come in a Balloon Boquet?
5
100
Can a hotel package only be done in a hotel?
No
100
How should the room be set-up for 12 guests?
Clean Room Plates, Napkins, Cups Cake, Server, Forks, Plates Balloons, Birthday Sign, Fabric Markers
200
What is the total number of Swimmers in the Ultimate Splash Pack?
13
200
Name 3 items that should be stocked inside of the party rooms at all times.
Plates Napkins Cups Forks Fabric Markers
200
Do we provide candles? Where do they get them?
Yes, in their party bags.
200
What is included in the Single Hotel Package for $39.99?
$20.00 in Arcade Cash 1-T-Shirt 1-Personal Pizza 1-Dip-N-Dots 1-Balloon Bouquet 1-Birthday Sign
200
How often should you check-in on your party?
No more then 15 minutes apart
300
How many Pizzas come with the Super Splash Package?
2
300
Who is responsible for cleaning the rooms?
Everyone working that day
300
Where are the pitchers and servers if the Snack Shack is out?
In the Treehouse Pub and Grub
300
What is included in the Group Hotel Pacakge for $99.99?
4- $20.00 Arcade Cards 4- T-Shirts 4- Dip-N-Dots 4-Personal Pizzas 1- Balloon Bouquet 1-Birthday Sign 1-1/8 Sheet Cake
300
When should a picture be taken?
At the scheduled time and location
400
How much arcade cash is included in the Splash Pack per swimmer?
$3.00
400
What should you do if there is cake stains on the carpet that you can't get up?
Put in a maintenance request for the carpet to be cleaned. There are forms on the top shelf behind my desk :)
400
What should you do if we are running low on something?
Tell Amanda or Dave
400
If a birthday package is not yet been paid and we are delivering it to a room, how should the balance be taken care of?
Room Charge
400
Why is it important for us to collect our party surveys?
To understand the needs of our guests and get feedback about the party.
500
What is the cost of the Ultimate Splash Package on a Saturday?
$369.99 (+ Tax)
500
What windows should be cleaned in a party room and when?
ALL OF THEM and after EVERY PARTY! :)
500
If we are out of the birthday T-Shirt, what should you do for our guests? ( 2 possible answers).
Offer our " Color me totes" or offer to have the t-shirt mailed to them.
500
What is the purpose of our Hotel Packages? Why wouldn't they just do a birthday party?
Small number of guests Booked a Water Park Packaged Room
500
What is a Smash Cake and how much is it?
A smash cake is a tiny cake that is often used for 1st Birthdays, the kids "Smash" it. They are $9.95 each.
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