Name That Customer
This customer’s last name has been used referring to frequent returns.
Steve Yetter
This technique, used in all sales situations, outlines the four steps of a sale.
GQPC (Greet, Qualify, Pitch, Close)
This groundbreaking artist, known for dominating coffee shop radios for decades, was the first winner of American Idol.
Kelly Clarkson
Arthur started working at Guitar Center in this position.
Instructor
I am a mother here purchasing the missing cord for my grandson's guitar.
Instrument cable.
This customer assisted in a sale of a mixer via prayer circle.
Paul Skripek
These three financing institutions provide Guitar Center's financing.
Synchrony, Fortiva, and Progressive Leasing
This band, with their 1977 hit being featured in Guardians of the Galaxy Vol. 2, reformed in 1993 for the first time at the request of the inauguration of Bill Clinton.
Fleetwood Mac
These are often found hidden in select areas of the store when Lawrence leaves them out.
His keys
I am buying a amplifier head and cabinet.
Speaker cable
This customer, known for memorable and engaging phone calls and large orders, was an ex-employee of Guitar Center.
Trevor Wolfe
This Guitar Center private brand is the #1 selling private brand in the company.
Harbinger
This 16 time Grammy-winning artist has released numerous iconic albums, all with her age as the album name.
Adele
This was Lawrence's first position with the company.
Operations Associate
I just bought two PA speakers and I would like to link them together.
XLR Cable
This customer, a true regular, mentions his girlfriend often when shopping with us.
Dave Horsley
This brand is the oldest music instrument brand we sell in the store.
Avedis Zildjian cymbals (founded in 1623)
This hit 90's song featured Flea and Dave Navarro from the Red Hot Chili Peppers and was infamously written about Full House star Dave Coulier.
You Oughta Know by Alanis Morissette
Arthur can often be found scolding the closers over missing this crucial part of the close.
Vaccuming.
I have a record player (that I bought from Barnes & Noble) and I would like to hook it up to my new pair of Yamaha HS5's (from Marketplace.)
RCA to 1/4 inch
This customer, known for his Buffalo Bill meets Longlegs demeanor and innovative vocal performances, is often (per his own admission) helping sell drum equipment.
Dave Thunander
This guitar, famously played by the frontman of a well known Bay Area local band, was released alongside the Flying V by Gibson in 1958, as part of a "modernist" line of guitars.
Gibson Explorer
This artist, one of the highest-selling acts of all time, was technically the only host of SNL to introduce himself as the musical guest.
Garth Brooks (or Chris Gaines)
Arthur once fought a homeless person over this item.
Raw bacon (he was shoplifting and Arthur wanted to buy him a meal)
I have a microphone that I want to hook up to my ION PartyBox Extreme Ultra 1000 Mega that I got from Costco, but I lost the cable on my super-rich jet boat tubing extravaganza.
Livewire XLR to 1/4in + Mono 1/4 to 1/8 adaptor